08Additional information

Problem

Remedy

No picture/No color.

• Incorrect video connections: Check that connections are correct

 

and that plugs are inserted fully. Also check the video cable for

 

damage.

 

• TV/monitor or AV amplifier settings are incorrect: Check the

 

instruction manual of the connected equipment.

 

• The video output is set to progressive but your TV/monitor is not

 

compatible with progressive scan: See page 12 for how to set to

 

interlace.

 

 

Screen is stretched or

• The TV Screen setting in the Initial Settings menu is incorrect. See

aspect does not change.

page 45 for how to set it correctly for your TV/monitor.

 

 

Picture disturbance

• This player is compatible with Macro-Vision System copy guard.

during playback or the

Some discs include a copy prevention signal, and when this type of

picture is dark.

disc is played back, stripes etc., may appear on some sections of the

 

picture depending on the TV. This is not a malfunction.

 

• Due to the player’s copy protection circuits, connection of this

 

device through a VCR or an AV selector may prevent recording or

 

cause picture problems. This is not a malfunction.

No audio, or audio is distorted.

No audio is output during slow motion playback or when scanning discs other than audio CDs and SACDs.

Some DVD discs do not output digital audio: Switch your amplifier to the player's analog outputs.

Check that the disc is free from dust and dirt, and that it is not damaged (page 44).

Check that all interconnects are firmly inserted.

Check that the plugs and terminals are free of dirt, oxide, etc. and clean if necessary. Also check the cable for damage.

Make sure the player's output is not connected to the amplifier's phono (turntable) inputs.

Check your amplifier/receiver’s settings (volume, input function, speaker settings, etc.).

The analog audio is OK, but there appears to be no digital audio signal.

Make sure that the Digital Out setting is set to On (page 34).

Check that the Dolby Digital, DTS and MPEG out settings (pages 34–35) are suitable for your amplifier/receiver—check the instruction manual that came with your amplifier/receiver.

SACDs and DVD-Audio discs do not output digital audio. Listen through the player’s analog audio outputs.

Noticeable difference in • This is due to differences in the audio format and is not a

DVD and CD volume.

malfunction.

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Pioneer DV-585A-S, DV-585A-K No picture/No color, Screen is stretched or, Aspect does not change, Picture disturbance