14
<DRC1126>
En
TROUBLESHOOTING
Incorrect operations are often mistaken for trouble and malfunctions. If you think that
there is something wrong with this unit, check the points below according to the
symptom.
If your computer did not start up correctly because the initial diagnostics did
not recognize a SCSI device, check these items:
Were all of your SCSI devices plugged in and turned on before you started your
computer ?
— The Drive and all of the SCSI devices in the daisy chain must be turned on
before you start your computer.
Are your cables connected properly ?
— All cables must be attached to the correct ports.
Are your SCSI IDs set properly ?
— Each device on a SCSI chain must have a unique SCSI ID.
Have you set termination properly ?
— If the Drive is the only SCSI device, it must be terminated.
Have you installed the software driver properly that came with your Drive ?
— If you have not installed the software device drivers yet, refer to the Installation
instructions.
If data cannot be read from the DVD/CD-ROM disc:
Is the disc properly inserted in the slot with the label side facing ± UP ?
Is the BUSY indicator light on ?
Is the disc in proper operating condition ?
Is the SCSI cable connected correctly to the interface card and/or other SCSI devices?
Are you sure there is a disc in the slot (drive) which you are trying to access ?
If music cannot be played back:
Are you sure an audio CD is being used ?
Is the audio amplifier, powered speakers, or headphone set connected ?
Are you using CD-DA Audio ?
— Some audio formats require an audio sound card in the computer to decode
digital Audio CD-DA.
Are you operating the Drive that is not connected to a SCSI 2 interface card ?
— Bringing digital audio from the DVD/CD-ROM disc into the computer requires a
SCSI 2 interface card.
Is the volume turned high enough ?
Disc cannot be ejected:
Has the Function Switch for the eject switch been set to the ON disabled position
? Function Switch #7.
— If yes, set the switch to the OFF condition.