13Additional information
Symptom | Cause |
CH Unavailable | The selected channel is not available. The channel |
| may have been reassigned to a different channel |
| number. |
| This message may occur initially with a new radio or |
| a radio that has not received XM’s signal for an |
| extended period. |
Action
Consult the latest channel guide at www.xmradio.com for the current list of channels. For cases of a new radio or a radio that has not received XM’s signal for an extended period, allow the radio to receive the XM satellite signal for at least 5 minutes and then try to select the channel again.
– – – – – – – – | No artist name or song title is available for this | No action required. |
| selection. |
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Upgrade XM Tuner | The connected XM | Contact XM Listener Care |
| receiver features advanced technology that is | about upgrading your XM |
| designed for use with the XM | Tuner. |
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| Have this receiver’s model name and |
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| Radio ID number ready beforehand, and explain that |
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| this receiver is displaying the message Upgrade XM |
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| Tuner. |
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| If you already have an XM |
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| you see this message, turn off this receiver, make |
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| sure the XM |
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| |
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| again. If the message reappears, contact XM |
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| Listener Care and explain the issue that you’re |
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| experiencing and the corrective actions you’ve tried. |
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XM Power Error | A | Make sure that there is nothing unusual with the |
| surrounding antenna cable. | antenna or antenna cable. Switch the power off, |
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| then back on again. |
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SIRIUS radio messages
Symptom | Cause | Action |
Antenna Error | Antenna is not properly connected. | Check that the antenna cable is attached securely. |
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Check Sirius Tuner | SIRIUS Connect tuner is not properly connected. | Check that the 8 pin mini DIN cable and AC Adapter |
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| are attached securely. |
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| |
Acquiring Signal | The SIRIUS signal is too weak at the current location. n/a | |
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Subscription Updating | Unit is updating subscription. | Wait until the encryption code has been updated. |
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Updating Channels | Unit is updating channels. | Wait until the encryption code has been updated. |
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Invalid Channel | Selected channel is not available/does not exist. | Select another channel. |
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Note
•If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.
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