J640 Operator's Handbook

Problems and Solutions –––––––––––––––––––––––––––––––––––––

This section helps you correct some problems that may occur. If you cannot fix a problem, please contact Service.

Problem

Solution

 

 

Prints blank labels.

Check ribbon and reload if necessary.

 

 

Printed supply has

Make sure the supplies are loaded correctly.

voids or is too light.

 

Check the supplies for damage or defects.

 

 

Reload supplies or ribbon if necessary.

 

 

 

Check the roller for jammed labels.

 

 

 

Clean the printhead. See "Care and

 

Maintenance."

 

 

Printer does not start.

Make sure the power cord is connected to the

 

printer and plugged into a live outlet. Call

 

Service.

 

 

Printer does not print.

Make sure the power cord is connected to the

 

printer and plugged into a live outlet.

 

 

 

Make sure the printer is not paused.

 

 

 

Make sure the supplies are loaded correctly.

 

 

 

Make sure the communications cable is

 

connected.

 

 

Printer does not feed.

Reload the supplies.

 

 

 

Verify that the ribbon is not out and that a

 

label is not jammed in the label path.

 

 

Slow or sluggish

Make sure the supplies are loaded correctly.

feeding.

 

Check for adhesive build-up in the feed path

 

 

and on the peel blade.

 

 

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Pitney Bowes J640, J641 manual Problems and Solutions, Problem Solution

J641, J640 specifications

Pitney Bowes has established itself as a leader in the mailing and shipping solutions sector, and the J640 and J641 models are prime examples of its commitment to innovation and efficiency. These sophisticated mailing systems are designed for businesses that prioritize speed, accuracy, and operational efficiency in their mailing processes.

The Pitney Bowes J640 and J641 are equipped with advanced technologies that streamline the mailing experience. At the core of these machines is the powerful inkjet technology, which ensures high-quality printing while maintaining cost-effectiveness. This technology allows users to print crisp text and vibrant graphics directly onto envelopes and labels, enhancing branding and communication efforts.

One of the standout features of the J640 and J641 models is their versatility. They are capable of handling a variety of mail types, including letters, flat mail, and packages, making them ideal for a wide range of industries. Whether your business needs to send out promotional materials, invoices, or important documents, these machines can accommodate various formats and sizes.

Another key characteristic is their impressive processing speed. The J640 can handle up to 200 pieces of mail per minute, while the J641 takes it a step higher with a maximum speed of 240 pieces per minute. This swift processing capability drastically reduces the time spent on mail preparation and increases overall productivity.

User-friendliness is another important aspect of these models. Both the J640 and J641 come equipped with intuitive touch-screen interfaces, allowing operators to easily navigate through different functions and settings. This design minimizes the learning curve for new users and enhances the overall efficiency of the mailing process.

Furthermore, the J640 and J641 integrate seamlessly with Pitney Bowes' software solutions, enabling businesses to track mail pieces, manage postage, and acquire data analytics. This connectivity not only helps in optimizing mailing strategies but also provides insights into operational performance.

In summary, the Pitney Bowes J640 and J641 mailing systems stand out due to their advanced inkjet technology, versatility, high processing speeds, user-friendly interfaces, and seamless integration with software. These characteristics make them exceptional choices for businesses looking to enhance their mailing efficiency and streamline operations. With innovations that keep pace with modern requirements, Pitney Bowes continues to be a trusted partner for organizations of all sizes.