5. Simple Troubleshooting

 

Symptom

Solution

 

 

 

 

 

 

No picture / no LED

Check if the power cord, the monitor and the power plug

 

are well connected. Check also if the monitor is off.

 

 

 

 

 

 

 

 

 

No picture / Red LED

Check if the PC video card and signal cable are

well

 

connected and check if signal cable is properly connected

 

flashing

 

with monitor.

 

 

 

 

 

Picture is blurry, to big or

In OSD menu select “ ” to make the monitor adjust

 

small

automatically.

 

 

 

 

 

 

Picture is too dark

Enter OSD menu and adjust contrast and brightness.

 

 

 

 

 

Overheating

Keep 5 cm away from other goods for ventilation. Don’t put

 

anything on the monitor.

 

 

 

 

 

 

 

 

 

Picture distortion and flicker

Check the PC setting, select the proper resolution

and

 

adjust refresh frequency.

 

 

 

 

 

 

 

 

 

Short of color

Check if the signal cable pins are twisted or broken.

 

 

 

 

 

 

Noise Signals at Turning off

There may be noise signals turning off the monitor.

 

 

This is caused by electrical release and is normal.

 

 

 

 

 

 

 

 

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Planar PQ1710M manual Simple Troubleshooting, Symptom Solution