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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

4Check that all the I/O and power connectors are correctly and well connected as described in the “ Installation ” section.

4Make sure the pins of the connectors are not crooked or broken.

Problem: Partial image or incorrectly displayed the image.

4Check to see if the resolution of your computer is higher than that of the LCD display.

4Reconfigure the resolution of your computer to make it less than or equal to 1024 x 768

Problem: Image has flickering vertical line bars.

4Use “ Frequency ” to make an adjustment.

4Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

4Use “ Tracking ” to make an adjustment.

Problem: Image is scrolling

4Check and make sure the VGA signal cable (or adapter) is well connected.

4Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Vague image (characters and graphics)

4Use “ Frequency ” to make an adjustment. If this problem still exists, use “Tracking” to make an adjustment.

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Planar PT150MU user manual Appendix, Troubleshooting