Appendix

Troubleshooting

A properly-functioning TD3200 will show a “splash screen” when power is first applied. If a suitable video source is attached, the screen will then display whatever video image is being sent to the TD3200 shortly after the splash screen appears. Note that when power is applied you should also see light from the LEDs located around the perimeter of the AMLCD screen. When power is being supplied to the TD3200 power supply, the indicator light on the power brick will glow green.

Possible Problem – After setup, the switch on the Connection Interface Plate (see page 7) has been turned on and no image appears. In addition, the LEDs in the box are not functioning. This probably means no power is being applied to the display box. Items to check:

•Verify the power brick is plugged into a power source. Note: if the power brick is receiving power, a green LED on the brick will be lit.

•Make sure the power cord is securely attached to the power brick.

•Check to see the output plug from the power brick is properly inserted in the plug located in the Connection Interface Plate.

Possible Problem – The splash screen appears after power is turned on, but a “no sync” message appears on the screen and afterward the monitor shows no image. This usually means no recognizable video signal is being received by the display box. Items to check:

•Make sure the video cable is properly plugged in at the video source

(computer or media player).

•Verify the other end of the same video cable checked previously is securely plugged into either the HDMI or DisplayPort receptacle in the Connection Interface Plate (see page 7).

•If an adapter is being used as part of the video cable, check to confirm the two plugs are properly seated.

•If you are using a DVI plug from the video source, check to make sure there are no bent pins in the plug.

•Verify that the output of your computer or player is one of the formats listed on page 13 of this document.

If these troubleshooting instructions do not resolve the problem, please call 1.866.PLANAR1 and select option 1 to determine the next steps.

TD3200 User Manual

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Planar TD3200 user manual Appendix, Troubleshooting
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TD3200 specifications

The Planar TD3200 is an advanced, high-performance display solution that caters to various industries requiring effective visual communications. Featuring a 32-inch touchscreen, the TD3200 is designed with clarity and interactivity in mind, making it an excellent choice for corporate environments, retail displays, educational settings, and more. Its sleek design and modern aesthetics allow it to seamlessly integrate into any setting, enhancing the visual appeal and functionality of workspace or presentation areas.

One of the standout features of the TD3200 is its 1080p Full HD resolution, which delivers vibrant colors and sharp images, ensuring that content is displayed with excellent clarity. The wide viewing angles facilitate collaborative work environments where multiple users can view the screen from different positions without any loss of image quality. The touchscreen functionality is powered by advanced infrared technology, allowing for smooth and accurate touch responses. Multi-touch capabilities enable users to engage with the display efficiently, making it ideal for interactive presentations or educational applications.

Connectivity options are robust with the Planar TD3200, featuring HDMI, VGA, and USB ports, which allow for easy integration with various devices such as computers, media players, and other peripherals. The inclusion of built-in speakers further enhances its utility for presentations or video playback, eliminating the need for additional external audio devices.

Another significant characteristic of the TD3200 is its durable construction, making it suitable for various environments. The screen is built to withstand everyday use, and its surface is resistant to scratches and marks, ensuring longevity and sustained performance over time. Additionally, the display can be mounted in either landscape or portrait orientations, providing flexibility for different content types and settings.

The Planar TD3200 is also designed for ease of use and management, equipped with features that facilitate quick setup and installation. It supports various operating systems, ensuring compatibility with a range of software applications. This versatility makes it an attractive solution for organizations looking to enhance their communication strategies through advanced visual technology. Overall, the Planar TD3200 stands out as a premium interactive display solution, engineered to elevate engagement and productivity across multiple sectors.
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