C Trouble Shooting
Q:I cannot access the ICA-110/ICA-110W from a web browser.A1: The possible cause might be the IP Address for the ICA- 110/ICA-110W is already being used by another device. To correct the possible problem, you need to first disconnect the ICA-110/ICA-110W from the network. Then run the PING utility (follow the instructions in Appendix B - PING Your IP Address).
A2: Another possible reason is the IP Address is located on a different subnet. To fix the problem, run the PING utility (follow the instructions in Appendix B - PING Your IP Address). If the utility returns “no response” or similar, the finding is probably correct, then you should proceed as follows:
In Windows 95/98/2000 and Windows NT, double check the IP Address of the ICA-110/ICA-110W is within the same subnet as your workstation.
Click “Start”, “Setting”, “Control Panel”, and the “Network” icon. Select TCP/IP from the “Network” dialog box and from the “TCP/IP Properties” dialog box click “Specify an IP address”.
If the ICA-110/ICA-110W is situated on a different subnet than your workstation, you will not be able to set the IP address from this workstation. To verify make sure the first 3 sections of the IP address of the ICA-110/ICA-110W corresponds to the first 3 sections of the workstation. Therefore the IP address of the ICA- 110/ICA-110W must be set from a workstation on the same subnet.