5. TROUBLESHOOTING

This chapter contains information to help you solve issues. If the Industrial Gigabit Ethernet Switch is not functioning properly, make sure the Industrial Gigabit Ethernet Switch was set up according to instructions in this manual.

The per port LED is not lit

Solution:

Check the cable connection of the Industrial Gigabit Ethernet Switch.

Performance is bad

Solution:

Check the speed duplex mode of the partner device. The Industrial Gigabit Ethernet Switch is run at Auto-negotiation mode and if the partner is set to half duplex, then the performance will be poor.

Per port LED is lit, but the traffic is irregular

Solution:

Check that the attached device is not set to dedicate full duplex. Some devices use a physical or software switch to change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.

Why the Industrial Gigabit Ethernet Switch doesn’t connect to the network

Solution:

Check per port LED on the Industrial Gigabit Ethernet Switch. Try another port on the Industrial Gigabit Ethernet Switch Make sure the cable is installed properly Make sure the cable is the right type Turn off the power. After a while, turn on power again.

Why the Industrial Gigabit Ethernet Switch doesn’t connect to the network

Solution:

Check per port LED on the Industrial Gigabit Ethernet Switch. Try another port on the Industrial Gigabit Ethernet Switch Make sure the cable is installed properly Make sure the cable is the right type Turn off the power. After a while, turn on power again.

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