TROUBLESHOOTING
PROBLEM | SOLUTION |
|
|
My headset does not work with my | Headset was not in pairing mode |
phone. | when mobile phone menu selections |
| were made. See page 7 “Bluetooth |
| Pairing”. |
| Incorrect menu selections were made |
| on your mobile phone. See page 7 |
| “Bluetooth Pairing”. |
|
|
I did not enter my passkey. | Your phone did not locate the headset. |
| Repeat the pairing process on page 7. |
| Incorrect menu selections were made |
| on your mobile phone. Repeat the |
| pairing process on page 7. |
|
|
Callers cannot hear me. | Mute is turned on. Press both sides of |
| the volume/mute button |
| simultaneously. |
I cannot hear caller/dialing tone.
The headset is not turned on. Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on.
Your headset is out of range. Move the headset closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your battery using the AC power adapter supplied, the AC adapter from your mobile phone, or an AAA battery.
The listening volume is too low. Press the top part of the volume/mute button to increase the sound heard in the headset.
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