| Troubleshooting |
|
|
The play/pause and/or track | Some applications, such as iTunes, require that they be the active |
skip function is not working for | appliction (i.e., not minimized) in order to be controlled by a 3rd party |
my application. | audio device. |
| Some media applications, when embedded in a web page, do not |
| recognize standard Windows audio commands for play/pause and/or |
| track/skip. |
|
|
When using the internet to | Check that the application being used has “Plantronics Wireless Device” |
make calls (i.e., using VoIP), | listed as the active device for listening and speaking. |
callers cannot hear me. | Some applictions need to be set manually or restarted before they will |
| |
| recognize a new audio device. |
Note: In unusual circumstances the headset may switch off. Switch the headset back on to resume normal operation.
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