Plantronics AP15 Maintenance

During a call, press the tone control button on the front end of the AP15 to select the preferred sound.

NoTe The tone control button has three settings.

While wearing the headset, press the mute button. The mute indicator will be orange. To deactivate

mute, press the mute button again. The mute indicator will be off.

PROBLEM

I cannot hear caller s or callers ca nnot hear me

Possible cause Remedy

Compatibility switch set incorrectly Move compatibility switch and listen for a dial tone.

Cable not plugged in correctly Check connections to your headset and telephone.

Ensure that you can hear a dial tone.

Headset/Handset setting incorrect Ensure that the green indicator is showing on the

headset/handset button.

Low listening volume Increase the listening volume by pressing the + at the

top of the listening volume button.

Mute function switched on Press the mute button to deactivate mute if the mute

indicator is orange.

PROBLEM

Caller cannot hear me clearly

Possible cause Remedy

Your voice is unclear to callers Adjust the speaking volume switch so you can be

heard clearly. Do not set this level too high.

PROBLEM

I have to adjust the volume on ev ery call

Possible cause Remedy

Adjusting volume on phone will cause

volume to change for each call

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the listening volume button on the AP15 to set the

desired volume level.

Maintenance

Disconnect the AP15 from telephone and power supply and clean it with a soft, damp cloth. Do not use

solvents or other cleaners. Allow AP15 to dry completely before reconnecting.