C. If you do not hear a dial tone
If you do not hear a dial tone, the Lifter may not be raising the handset high enough or the Configuration Dial may need adjusting.
1.Check the Lifter height adjustment by moving the Lifter Height Switch to a higher position. See Section B and repeat steps 2 through 4 .
If you hear a dial tone, the lifter height is now set correctly. Please continue with the next section “Mount the Lifter in Permanent Position”.
2. If you still cannot hear a dial tone, you will need to change the setting on the Configuration Dial. Using a coin or paperclip, turn the Configuration Dial to a different setting until you hear a dial tone. If you still cannot hear a dial tone, please call Technical Support at
Confi guration Dial
Position Indicator
Multiple settings might work with your phone; however, only one is the optimal position.
Use the Extender Arm to Stabilize Handset (if needed)
If your handset falls off the phone base or does not re- turn to its cradle when lowered, you will need to attach the Extender Arm to the Lifter as described in the HL10 Additional Parts Kit.
D. Mount the Lifter in permanent position
Note: If the side of the phone is curved, the protective cover on the side can be left on to improve fit.
1. Remove the protective strips from the three mounting tapes on the underside of the Lifter.
2. GENTLY place the Lifter on the desk phone in the optimum position as determined above. Test the Lifter to verify positioning by pressing the Call Control Button on your headset to activate the Lifter and listen for a dial tone.
3. Press FIRMLY to adhere the Lifter to the desk phone.
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