PROBLEM

Sudden loss of audio, continuous noise or distorted audio on receive.

Possible Cause

Solution

Software reset required

Unplug and re-connect the USB connector

 

and optional power supply

 

Remove and re-install the battery pack (see

 

Fig.5 on page 4).

PROBLEM

The headset I was using to listen to music does not work any more

Possible Cause

Solution

CS50-USB/CS60-USB is set as

Use the audio settings on the computer

the default audio device

or on the softphone to ensure that CS50-

 

USB/CS60-USB is the device used for voice.

 

Either the computer soundcard or the head

 

set you previously used for music should be

 

set as the audio device

PROBLEM

Battery talktime performance is significantly degraded even after a full recharge.

Possible Cause

Solution

Battery approaching end of life.

Replace with a new battery pack. Refer to

 

the diagrams on page 4.

SUBSCRIPTION

The Headset and Base Unit are supplied subscribed to each other. However if you wish to use a replacement headset with the base unit then the units must be re-subscribed as follows:

1.Return the headset to the Headset Docking Cradle (10).

2.Use a paperclip to press and hold the Subscription Button through the access hole (18) on the base unit for a minimum of 5 seconds. The Status Indicator (12) will then flash.

3.Press and hold the Headset Mute Switch (4) for a minimum of 5 seconds. The On-line Indicator (5) will then illuminate.

4.Subscription completion is indicated when the Status Indicator (12) is fully illuminated and the On-line Indicator (5) is extinguished.

5.If subscription fails within 2 minutes the headset will return to the un-subscribed state.

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Plantronics CS60-USB DECT manual Subscription