snugly over your ear

Incorrect softphone model selected

Ensure you have selected the correct soft

 

phone model through the software

Headset has flat battery

Recharge the battery by placing the headset

 

in the Headset Docking Cradle.

PROBLEM

 

Callers cannot hear me.

 

Possible Cause

Solution

Mute is selected

Press the mute button once. The audible

 

mute indicator should then stop beeping.

Headset microphone boom aligned

Align the headset boom

incorrectly

with your mouth

Speak volume is too low

Increase the speak volume on your soft

 

phone until you can be heard by callers. If

 

the volume is still too low, increase the

 

microphone level on your computer.

PROBLEM

 

Receive sounds distorted.

 

Possible Cause

Solution

Listen volume too high

Lower the receive volume on your

 

softphone until the distortion disappears.

 

If the distortion is still present, lower the

 

listen volume control on the computer.

PROBLEM

 

I can hear too much background conversation, noise or sidetone.

Possible Cause

Solution

Speak volume is too high

Lower the speak volume on your softphone

 

until the noise or sidetone disappears. If the

 

noise or sidetone is still present, lower the

 

microphone volume control on the computer.

15

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Plantronics CS60 manual Problem
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CS60 specifications

The Plantronics CS60 is a sophisticated wireless headset designed for professionals who require mobility and efficiency in their communication environment. Ideal for use in offices, call centers, and remote work settings, it offers a combination of comfort, advanced technology, and superior audio quality.

One of the standout features of the CS60 is its impressive wireless range, allowing users to move freely within a radius of up to 300 feet from the base station. This significant range minimizes the need for tethered communication and enhances productivity, especially in dynamic work environments. The headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which not only provides a reliable connection but also minimizes interference from other devices, ensuring crystal-clear audio quality.

Comfort is a critical aspect of the CS60 design. The headset comes with a lightweight frame that makes it comfortable to wear for extended periods. Its adjustable headband and the choice of ear loops or over-the-ear cushions cater to individual preferences, making it suitable for users with different ear sizes and comfort needs. Furthermore, the CS60 incorporates noise-canceling technology, which helps to reduce background noise, allowing for clearer conversations and improved focus during calls.

Another notable characteristic of the CS60 is its battery life. The headset boasts up to 8 hours of talk time on a single charge, making it reliable for long work sessions and reducing the need for frequent recharging. Additionally, the charging base is designed for convenience, allowing users to dock the headset easily when not in use.

The CS60 also features intuitive call management controls, enabling users to answer, end, and mute calls effortlessly. Integration with various phone systems is seamless, as it is compatible with a wide range of devices, including desk phones, softphones, and mobile phones. The headset can be connected using a simple plug-and-play setup.

In summary, the Plantronics CS60 headset is a powerful communication tool, enriching the user experience with its combination of comfort, advanced wireless technology, and exceptional audio performance. It is an ideal choice for professionals seeking to enhance their productivity while maintaining clear and effective communication.
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