UK

PROBLEM

Callers cannot hear me.

Possible Cause

Solution

Mute is selected

Press the mute button once. The audible mute

 

indicator should then stop beeping.

Headset microphone boom

Align the headset boom with your mouth

is incorrectly positioned

 

Speak volume is too low

Increase the Speak Volume by adjusting the Speak

 

Volume Controls on the base unit.

 

If the volume is still too low, select another Tx Slide

 

Switch setting (refer to the Quickstart Guide).

Incorrect Configuration Dial

Try other Configuration Dial settings on the base unit.

setting for your telephone

 

 

 

PROBLEM

I can hear a dial tone in more than one configuration position

Possible Cause

Telephone will work in more than one Configuration Dial position

Solution

Use the position that sounds best to you and the person you call.

PROBLEM

I tried all four positions on the Configuration Dial and cannot hear a dial tone in any position.

Possible Cause

CS60 DECT™ Wireless Headset System is not connected correctly

Solution

Check that the telephone is connected to the base unit’s Telephone Cable Port.

Check that the handset is connected to the base unit’s Handset Cable Port.

You may have an

Call your supplier or local Plantronics office for help.

incompatible phone

 

The telephone line is dead

Reconnect the handset to the telephone and test.

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Plantronics CS 60 manual Callers cannot hear me, Can hear a dial tone in more than one configuration position