Headsets and Amplifier Systems

for the Call Center

Build the right headset systems for your Call Center

Select the headsets and headset amplifiers that meet the needs of your call center agents.

First choose a HEADSET from a wide selection of industry-leading styles. Then choose the AMPLIFIER to tailor a system to your environment.

Plantronics also offers CORDLESS solutions for the call center manager, where mobility means improved response times and competitive advantage.

Plantronics is the technology leader in communication solutions, provid- ing the industry’s widest choice

of best-in-class products. More call centers partner with Plantronics than with anyone else. We make it our business to know your business.

Plantronics is the only company you need for quality, selection and service.

Choose your headset style: over-the-head, over-the-ear, convertible or behind-the-head…

 

Convertible Model

 

 

 

Over-the-head Models

 

 

Over-the-ear Models

 

 

 

This innovatively designed convertible headset will

 

 

Over-the-head styles provide comfort and stability.

Over-the-ear styling is more discreet and unobtrusive

 

satisfy all your agents’ wearing preferences and

 

 

Available in monaural and binaural models, each

and provides easy on, easy off convenience. Each model

 

simplify your inventory management requirements.

 

converts for right or left wearing preferences and

converts for right or left wearing preferences and comes

 

Converts from over-the-head to over-the-ear, right

 

 

comes with a choice of our trademark voice tube

with a choice of our trademark voice tube or noise-

 

or left side wearing styles, and is available with our

 

or noise-canceling microphone.

canceling microphone.

 

 

 

trademark voice tube or noise-canceling microphone.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Encore® Headset

 

 

 

 

 

 

 

 

 

 

 

 

 

Family H91(N) / H101(N)

 

 

 

 

 

 

 

 

 

 

 

 

 

Top-of-the-line model offers

 

 

 

 

 

Over-the-Head..........converts to..........Over-the-Ear

 

 

 

 

 

all-day comfort and superior

 

 

 

 

 

 

 

 

 

 

 

sound quality. Sound

TriStar®

 

 

 

 

DuoProConvertible

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Enhancement System

Headset Family H81(N)

 

 

Headset Family H171(N)

 

 

 

 

 

(SES®) lets you select bass

 

 

 

 

 

 

 

Stable, over-the-ear headset design that’s so discreet

 

 

Best-in-class versatility, sound

 

 

 

 

or treble setting for fuller,

 

 

 

 

 

 

and comfortable, you’ll forget you’re wearing it.

 

 

quality and comfort in one

 

 

 

 

richer tone.

 

 

 

 

 

 

Four user-selectable earbud sizes for customizing fit.

 

 

innovative, stylish headset.

 

 

 

 

1.76 oz. (51 g) Monaural

 

 

 

 

 

 

Ultra-lightweight: 0.46 oz. (13 g)

 

 

Breakthrough ergonomic

 

 

 

 

2.68 oz. (76 g) Binaural

 

 

 

 

 

 

 

 

 

 

 

 

design and rugged durability

 

Supra® Headset

 

 

 

 

 

 

 

 

 

combine for the most

 

 

 

 

 

 

 

 

 

 

 

demanding, extended use.

 

Family H51(N) / H61(N)

 

 

 

 

 

 

 

 

0.67 oz. (19 g) Over-the-ear

 

The most popular

 

 

 

 

 

 

 

 

 

1.34 oz. (38 g) Over-the-head

 

lightweight headset

 

 

 

 

 

 

 

 

New! DuoPro

 

 

in the world, Supra

 

 

 

Mirage®

 

 

 

 

 

 

 

comes with fully

 

 

 

Headset Family H41(N)

 

 

 

Behind-the-head Headset

 

 

adjustable headband

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

H181(N)

 

 

 

 

for extended-wear use.

 

 

All-day, easy-on, easy-off comfort and con-

 

DuoPro sound quality and comfort

 

 

1.37 oz. (39 g) Monaural

 

 

venience, ideal for intermittent calls while

Quick Reference

 

 

 

 

 

multitasking. External receiver rests lightly

 

in a stylish behind-the-head design.

Behind-

 

2.08 oz. (59 g) Binaural

 

 

 

 

 

 

against the outside of the ear.

 

1.13 oz. (32 g)

 

 

 

 

 

 

 

 

 

 

 

 

the-Head

 

 

 

 

 

 

 

 

 

NEW!

 

 

 

 

 

 

 

0.67 oz. (19 g)

Headset Selection Guide

model

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All headsets are available in H-Series and Polarisdirect-connect models.

 

 

 

 

 

 

 

 

 

Headset Models:

DuoPro

Encore

Supra

TriStar

Mirage

Benefit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Find the headset style you prefer to wear:

 

 

 

 

 

 

 

 

 

 

 

 

Convertible

 

 

 

 

 

Switch between over-the-head and over-the-ear styles

 

 

 

Over-the-Ear

 

 

 

Over-the-ear designs are more discreet and unobtrusive

 

 

 

 

 

 

 

 

 

 

 

 

 

Over-the-Head

 

 

 

Over-the-head designs are more stable

 

 

 

Behind-the-Head

 

 

 

 

 

Behind-the-head designs are stable and discreet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Match headset features to your working style and office environment:

Use the telephone intermittently while multitasking

 

 

 

Over-the-ear style is easy to put on and take off.

 

On the telephone for extended periods of time

Designed for maximum all-day comfort

 

Confer with colleagues while on calls

Monaural models let you hear background voices

Turn over

 

 

Need total concentration while on calls

 

 

 

Binaural models cut out distracting background noises

 

 

 

for headset

Work under typical busy office noise levels

Voice tube models offer easy positioning, great sound

Work in very noisy environment

Noise-canceling models reduce background noise

AMPLIFIERS

 

 

Require tone control (treble/bass)

 

 

 

 

Sound Enhancement System (SES) for full, rich tone

 

 

 

 

more

Need robust durability

Industry-leading support and 2-year warranty

over

choices

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Plantronics H91(N), H171(N), H51(N), H81(N), H61(N), H101(N), H41(N), H181(N) warranty Convertible Model, Over-the-ear Models

H61(N), H171(N), H41(N), H91(N), H181(N) specifications

Plantronics has long been a trusted name in the audio communications industry, and its series of headsets, including the H101(N), H51(N), H81(N), H181(N), and H91(N), exemplifies their commitment to quality and innovation. These headsets are designed primarily for professional use, making them ideal for call centers, offices, and corporate environments.

The H101(N) is recognized for its lightweight design and comfortable fit, making it perfect for extended use. It features noise-canceling technology, which helps to eliminate background noise, ensuring clear communication. The flexible microphone boom can be adjusted for optimal positioning, providing clarity, while the wideband audio delivers rich sound quality.

The H51(N) enhances the user experience with its dual-ear design, ensuring that users can immerse themselves in calls without distractions. This model also includes a noise-canceling microphone, which is particularly beneficial in busy office environments. The H51(N) is designed with user comfort in mind and includes padded ear cushions to reduce fatigue during long periods of use.

The H81(N) model offers advanced noise-canceling capabilities, equipped with a special algorithm that filters out ambient noises more efficiently. This model is known for its rugged design, making it suitable for both office and remote work environments. The H81(N) also has a choice of connectivity options, supporting both wired and wireless setups, and is compatible with various communication platforms.

For those requiring additional flexibility, the H181(N) provides a versatile solution with a flexible microphone that can be positioned on either side. This headset is engineered for superior audio quality, featuring a durable build that can withstand the rigors of daily use. The H181(N) also incorporates a quick disconnect feature, allowing users to easily separate the headset from the phone.

Lastly, the H91(N) headset is tailored for professionals who prioritize superior sound quality and comfort. It boasts adjustable headbands and cushioned ear pads that conform to the wearer’s head. It also offers a high-quality noise-canceling microphone that excels in eliminating background distractions, making it a preferred choice in loud environments.

Together, these Plantronics headsets are equipped with technologies that promote efficient communication, user comfort, and durability, solidifying their reputation in the professional audio communications market. Whether for daily office tasks or call center operations, these models cater to diverse user needs while maintaining exceptional sound quality and reliability.