Plantronics WO200 manual PerSono Suite Software, Audio Control

8 PerSono Suite Software

It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’s capabilities.

PerSono Suite software allows you to do the following with your Savi Office system:

•Answer/end calls from the PC remotely with the headset

(requires use of supported softphone)

•Mute/mix audio paths between the headset/desk phone/PC via a clickable interactive Audio Control Screen

•Customize your headset and base settings to your personal preferences

•Automatically manage your PC multimedia so you never miss a call

•Quickly access links to product support and software/firmware upgrade information

Examples

All devices idle

Active desk phone call, PC idle

Audio Control

When the PerSono Suite software is launched and running the headset icon will appear in the PC tray bar. To bring up the PerSono Suite Software, double-click the headset icon. On the left of the screen you will see a menu selection with Audio Control highlighted. In the center is the clickable interactive screen where you can mute/mix the audio paths between the headset/desk phone/PC.

Audio links cannot be initiated or ended via the clickable interactive Call Audio Control Screen. This can only be done by using the headset call control button or the base talk buttons.

Icons and Arrows

Icons

•Gray = device idle

•Green = device active

•Solid red headset = headset transmit muted

•Blinking red PC = PC on hold (all audio paths to and from PC are muted)

•Blinking red desk phone = desk phone on hold (all audio paths to and from Desk phone are muted)

Arrows

•Gray = audio path idle

•Green = audio path active

•Red = audio path muted

Interactive Rules

The headset, PC and desk phone icons are all clickable.

•When you click a green headset icon it will turn red and the headset transmit will be muted. Clicking the red headset icon will turn it back to green and unmute the headset.

•When you click a green PC or desk phone icon it will turn red and start to blink, indicating the device has been put on-hold. Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again.

Active PC call, desk phone on hold

All devices mixed

All devices mixed, headset muted

Plantronics Savi User Guide 18