Device Settings – Headset

 

Feature

Settings

Default

 

 

 

 

General

Mute Tone

Standard/Low/Off

Standard

 

 

 

 

 

Deskphone Ringtone

Sound 1/Sound 2/Sound 3

Sound 1

 

 

 

 

 

Deskphone Volume

Standard/Low/Off

Standard

 

 

 

 

 

PC Ringtone

Sound 1/Sound 2/Sound 3

Sound 2

 

 

 

 

 

PC Volume

Standard/Low/Off

Standard

 

 

 

 

 

System Tones

Standard/Low/Off

Standard

 

 

 

 

 

Second Inbound Call

Ring Continuously/Ring Once/Ignore

Ring Continuously

 

 

 

Device Settings – Advanced

 

 

 

 

 

 

 

Feature

Settings

Default

 

 

 

 

Audio Protection

Audio Limiting

80 dB/85 dB/off

Off

 

 

 

 

 

Hours on phone per day

2/4/6/8

8

 

 

 

 

 

Anti-Startle

Selected/Not selected

Not selected

 

 

 

 

 

G616

Selected/Not selected

Not selected

 

 

 

 

Feature Set Lock

(See Device Settings - Security)

 

 

 

 

 

 

Device Settings – Security

The Plantronics software allows some of the device parameters settings to be locked by the IT staff and prevent end users from changing them. The ability to lock/unlock these parameter settings requires the creation of a password. In order to lock/ unlock any parameter setting follow these steps:

Feature Set Lock

1From the Security screen, create and confirm your new password and press Set. This will store the password

Change Password

1You can always change the old password to a new one in the Change Password section. If a password is not stored in the device, the only way to store a password in the device is to use Feature Set Lock. You will only able to change a password if there is a previous password set in the device.

NOTE In case you forget your password, you will need to call your local Plantronics Technical Support for assistance.

directly in the device.

2In order to lock/unlock some parameter, go to the Base or the Advanced tabs of Device Settings and enter the password that you stored in the device.

3Select your settings from the Base/Advanced settings page and lock/unlock each feature as desired.

Applications Tab

The Applications Tab displays the status of Plantronics support for various applications such as softphones and media players. The status will only show as “enabled and running” for softphones and media players installed and running.

Plantronics Savi User Guide

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Plantronics WO201, HL10 manual Applications Tab, Feature Set Lock, Change Password

HL10, WO201 specifications

The Plantronics WO201 and HL10 is a cutting-edge wireless headset system designed for use in professional settings, particularly for call centers and office environments. This device combines superior audio quality with exceptional comfort, making it an essential tool for enhanced communication.

One of the main features of the WO201 headset is its ergonomically designed ear cushions, which provide comfort during prolonged use. The lightweight construction ensures that users can wear the device for extended periods without discomfort. The adjustable headband allows for a secure fit that can accommodate a wide range of users.

The WO201 headset employs DECT (Digital Enhanced Cordless Telecommunications) technology, which provides a robust wireless connection. This technology offers crystal-clear audio quality with minimal interference, making it ideal for high-stakes conversations. The headset's wireless range extends up to 300 feet, allowing users the freedom to move around the office while staying connected to their calls.

Another standout feature is the noise-canceling microphone, which significantly reduces background noise. This ensures that the user's voice is heard clearly during calls, enhancing communication for both parties. The HL10 handset lifter adds further convenience by allowing users to answer and end calls remotely, promoting seamless interaction without being tethered to the phone.

The battery life of the WO201 is impressive, providing up to 13 hours of talk time on a single charge. The quick charging feature ensures that users spend less time waiting for the device to charge and more time on important calls. Moreover, the headset can be easily paired with multiple devices, including smartphones and computers, offering versatility in how users connect and manage their communications.

Integration with various softphones and unified communication applications is an additional advantage, making the WO201 and HL10 compatible with the most popular office communication systems. This compatibility streamlines the user experience, allowing for easy management of calls, whether through a desk phone or a computer.

In summary, the Plantronics WO201 and HL10 headset system stands out for its ergonomic design, high-quality audio performance, advanced DECT technology, and exceptional flexibility. These features, combined with reliable battery life and a noise-canceling microphone, make this headset an invaluable asset for professionals seeking to enhance their communication capabilities in a dynamic workplace.