Action: Sweep hose constantly sprays water out of the pool.
Solution: 1. Adjust the speed of the sweep hose by tightening the adjustment screw.
2.Replace the sweep hose scrubber (part
3.Add a sweep hose weight (order part #B2) to keep the sweep hose from spraying.
Action: The cleaner does not clean the entire pool.
Solution: 1. Check the hose length reaches within 6" of the farthest point of the pool. If not, order a new hose section from your Polaris dealer and add it to the first hose section.
2.Check thrust jet for 11 o’clock position that optimizes random turning.
3.While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be three distinct, even jets of water. If there are not, contact Customer Service or a Polaris authorized Service Center for assistance.
Action: The cleaner is running in circles on its side.
Solution: 1. The filter bag is full and weighing the cleaner down on one side.
2.Remove the head float and shake it. If there is water in the float, order a new one.
3.The feed hose should float evenly on the surface of the pool.
Troubleshooting Worksheet
If these solutions do not result in improved performance, contact the Polaris dealer who sold you the cleaner or call Customer Service.
In order to provide faster and more convenient service, please have the following information available at the time of your call or when taking the Polaris in for service.
1.Serial #:________________________
2.Wheel RPM:__________________
3.Is the
Yes No
4.Is the feed hose the proper length?
Yes | No |
5.Are the swivels rotating freely?
Yes | No |
6.How often do you clean the filter screen inside the quick disconnect?
Never | Once a Week |
Twice a Week | Once a Month |
7. Are the vacuum jets obstructed?
(While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be three distinct, even jets of water.)
Yes | No |
8. Is the drive train functioning?
(As you spin each wheel independently, all
the wheels should spin.)
Yes | No |
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