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Apple 3400 Series manual IIpart, Tips and Troubleshooting Diagnostic Techniques

Models: 3400 Series

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Troubleshooting Install Connecting a printer Problems working with programs RAM or cache diagnostic error Telephone connector Removing the battery label How to What is Testing your hard disk

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Chapter 7 Tips and Troubleshooting

Chapter 8 Diagnostic Techniques

IIpart

Page 90 Page 92

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Apple 3400 Series manual IIpart, Tips and Troubleshooting Diagnostic Techniques

Page 90 Page 92

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Contents

Chapter Getting Started Getting Help Chapter Connecting Additional EquipmentChapter Power Management Using Expansion Bay Modules and PC CardsPage Hardware at a glance Becoming familiar with your Macintosh PowerBook Trackpad Control Panels folder Software for mobility and efficiencyApplications folder Apple Extras folder Learning materials and other information about the computer Control Strip for quick changesGuide menu When you have questions about the computer On the computer’s hard disk Guide menu Where to find answers User’sManualerBook Plugging in the computer Preparing to set up the computer When you are ready to begin, follow these steps Opening the display Removing the battery label To turn on the computer for the first time, do this Turning the computer on Problems turning the computer on? ¤ Brightness control What’s next? Learning the basics Tips for using the trackpad Menus Reviewing the basics Windows Icons Following dialog box appears on the screen Turning the computer off with the Power keyTurning the computer off Control Strip Turning the computer off with the Shut Down command Other ways of putting your computer to sleep Putting the computer to sleep Automatic sleep You can also do this to restart Restarting a computer that’s already on Getting Started Page Getting Help Mac OS Guide window appears Getting answers to your questions Getting Help Getting answers with the Topics button Small window appears with instructions for you to follow Getting answers with the Index buttonNow continue with the next section Click the phrase background pattern in the alphabetical list Getting answers with the Look For button Type sound in the text box, then click Search Tips for using Mac OS Guide Identifying what’s on your computer screen Main Macintosh Shortcuts window appears Learning useful shortcuts Chapter Using expansion bay modules Using Expansion Bay Modules and PC Cards Remember to save your work Removing an expansion bay module Gripping surface Inserting an expansion bay module Inserting a disc Using a CD in the CD-ROM driveTo load a compact disc in the drive, follow these steps Push the tray in to close it There are several ways to open the tray of your CD-ROM drive Ejecting a disc If you still can’t eject a disk, try this method Locking an expansion bay module Using PC Cards Pcmcia cards To insert a card, do this Inserting a PC Card Ejecting a PC Card Using Expansion Bay Modules and PC Cards If you are unable to eject a card, follow these steps If you can’t eject a card Using a PC Card modem Using a zoom video PC CardPC Card storage device will no longer eject at startup Using Apple Remote Access with a PC Card modem Following screen appears Select the modem you are using herePage Connecting Additional Equipment Connecting a printer Connecting an external modem Connecting Scsi devices Terminator Using your Macintosh PowerBook as a hard disk Connecting your computer as a hard disk Connecting Additional Equipment Quitting Scsi disk mode Drawing battery power in Scsi disk mode Using an external monitor Connecting an external monitor Place the monitor near to the PowerBook Trouble with the external monitor? Disconnecting an external monitor Connecting sound input and output devices Connecting Additional Equipment Connecting other devices Connecting a mouse, keyboard, or other ADB device Adding memory to your computer Using infrared file transferPage Installing and Using Application Programs Window similar to this appears Learning what your PowerBook can do Getting help for application programs Installing application programs Working with several programs at a time Switching programsFinding out which programs are open Hiding and showing windows on the desktop Backing up your files and restoring preinstalled software Special memory requirements Using native application programsShared libraries Power sources Power Management Responding to low-power messages Monitoring the battery chargeWhat you should do What you should know Using the battery icon Fully charged 3/4 charged 1/2 charged 1/4 charged Recharging the battery To remove or replace the battery, follow these steps Removing or replacing the battery Power Management Maximizing work time IIpart Tips and Troubleshooting Diagnostic TechniquesPage When you run into trouble When you have questions Problems starting up the computer Tips and Troubleshooting Computer starts up, but the desktop doesn’t appear Computer displays a flashing question mark icon Computer won’t restart Problems working with programs 100 Chapter Program won’t open 102 Chapter Other problems while working Some icons look different from usual Computer makes unusual sounds RAM or cache diagnostic error Problems with hardwareFloppy disk drive Trackpad Hard disk drive Keyboard PowerBook display External monitors Printers Printer does not appear in the Chooser Scsi equipment and Scsi disk mode 113 Problems with equipment connected to your computer Solutions to common problems Problems with networks and file sharingSolutions to other problems Message says that file sharing can’t be turned on Message says that an item can’t be shared Problems with Apple Remote Access Modem dialed the phone number, but the connection failed Page Checking your system software extensions Diagnostic Techniques Go to the next section if you are still having problems Testing your hard disk 124 Chapter When should you install system software? Reinstalling system softwareWhat if you haven’t made a set of system software disks? Doing a normal installation You use the Drive Setup program to update your hard disk You’ll see messages asking you to insert different disks Doing a clean installation To do a clean installation, follow these steps Following dialog box appears It takes a few minutes to complete the installation Easy Install dialog box appears Doing a custom installationReplacing special software Choose Custom Install from the pop-up menu Page IIIpart Appendix E Making Backup Floppy DisksPage Health-related information about computer use Appendix a Health, Safety, and Maintenance Tips Musculoskeletal discomfort Arranging your work area and equipment Eye fatigueChair Keyboard and trackpad Built-in display Mouse What about electromagnetic emissions? Avoiding fatigueExternal monitor Important care and safety instructions Caring for batteries Handling floppy disks Handling your Macintosh PowerBook Traveling with the Macintosh PowerBookAirplanes and airports International repair and service Storing the Macintosh PowerBook Service and support Appendix B Using Your Keyboard Some programs, the arrow keys have other functions Typing special characters and symbols Diacritical mark Here are other key combinations you may find useful Special key combinationsPage 155 Getting ready To install the RAM expansion card, follow these steps Installing the cardPage Set the screws aside Side view Gently lift the side panels of the computer a short distance Appendix C Place a clean, dry cloth over the display to protect it Gently move the keyboard up and place it on the cloth Before proceeding with the RAM card installation procedure Appendix C Remove the new RAM card from its protective package Has clicked into place Make sure the keyboard cables are still properly connected 123 Appendix C Lower the keyboard into place Side view Turn over the computer and prepare to use it Making sure the card is properly installed Connector for Ethernet/modem Or Ethernet card Cable supplied for Ethernet connections is shielded Connecting an Ethernet cable to the expansion slot card Connecting a telephone line to the expansion slot card Telephone connector Using Ethernet and a modem at the same time Appendix D Making software disks Why make software disks? What you need What is a disk image? Program’s welcome screen appears Making a set of disks When you’re finished, click Quit Following appears on the screen Making individual disks Click the icon for the folder you want to copy to select it Index Can’t Find It? Index Can’t Find It? Index Can’t Find It? Index Can’t Find It? Index Can’t Find It? Apple Publishing System Apple Computer, Inc User’s Manual Apple Computer, Inc Contents Getting Help Power Management 155 Appendix B149 Appendix C Communications regulation information Laser information Welcome to PowerPC

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