mReset the parameter RAM. (See “The Computer Makes an Unusual Sound
at Startup, or You See a ‘Sad Macintosh’ Icon,” in the section “Problems
Starti n g Up the Computer” earlier in this chapter for instructions.) Th en
select the printer in the Chooser and try printing again.
The printer does not appear in the Chooser.
mMake sure you’ve selected the correct kind of printer on the left side of the
Chooser window. For example, if you’re using a StyleWriter II, make sure
to select St yleWriter II, not StyleWriter.
mUse the scroll bars to look through all the selections in the Chooser window s.
mCheck the connections between your computer and the printer, i ncluding
relevant sections of th e n etwork if appropriate. (See “Problems With
Networks and File Sharing” later in this chapter.)
mMake sure the correct printer software is in the Extensions folder inside
your System Folder.
mIf you’re using a network printer, make sure that AppleTalk is active in the
Chooser. If you are using a printer connected directly to your computer,
make sure AppleTalk is inactive, or the Printer/External modem port is not
selected in the AppleTalk control panel.
mIf your network has zones, make sure the zone containi ng your printer
is selected.
Nothing happens, or an error message appears, when you try to print.
mThere may not be enough memory for printing. Try the following:
mQuit the program immediately after sending the Print command.
mIncrease the amount of memory that Desktop PrintMonitor uses. (Locate
Desktop PrintMonitor in the System Folder, select it, choose Get Info
from the File menu, and type a larger number in the Preferred Size box.)
mReduce the amount of memory the program uses.
mMake sure the printer is turned on. Some printers need to warm up for a
few minutes after you turn them on.
mThe printer may be out of paper or may need attention. Check the printer
status lights and any messages on your screen.
mOpen the current printer (its icon has a bold outline) and check for
status messages.
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Tips and Troubleshooting