The modem dialed the phone number, but the connection failed.
mCheck that the phone cord is plugged into the computer and into a working
phone line.
mMake sure your modem is plugged i nto an analog phone line. Do not use a
digital phone line. Digital phone lines can damage your modem.
mCheck with your Apple Remote Access administrator to make sure your
version of Apple Remote Access is compatible with the version on the
computer you’re calling. If you’re using a version of Apple Remote Access
higher than 1.0, you can use the Remote Access Setup control panel to set
your software to work with version 1.0.
You’re connected via Apple Remote Access but you can’t see any shared disks.
mOpen the Chooser and click the AppleShare icon. Shared disks should
appear on the right side of the Chooser. If you still don’t see any shared
disks, and your Chooser has a box labeled “Zones,” choose a different zone
(some networks don’t have zones).
mIf there are still no shared disks, or you can’t connect to the one you want,
contact your Apple Remote Access administrator or the owner of the
computer you want to connect to.
Whenever you try to use Apple Remote Access, a message says it’s not installed
correctly.
mThis message sometimes appears if AppleTal k is tur ned off. Make sure
AppleTalk is turned on in the Chooser.
119
Tips and Troubleshooting