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If you cannot use the CD and don’t have the system files on your hard disk, you may need to call the Apple Assistance Center for help. (See the service and support information that came with your computer for the telephone number.) But before you call the Apple Assistance Center, try this:

Insert the Disk Tools disk in your computer’s floppy disk drive.

Restart your computer.

Look for a Read Me file on the Disk Tools disk.

If there is not a Read Me file on the disk, call the Apple Assistance Center.

4 Open the Read Me file and follow the directions for reinstalling system software.

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Doing a normal installation

Follow the steps in this section to do what is commonly called a “normal” installation of system software.

If you’re installing system software on a hard disk for the first time, make sure that your hard disk has been initialized, a process that prepares the disk to store information. (You initialize a disk using the Drive Setup program on your hard disk.)

To do a normal installation, follow these steps:

Start up your computer from the Disk Tools disk or with the CD that came with the computer (by pressing x-C with the CD in the drive as the computer starts up).

Find and open the Disk First Aid icon.

After Disk First Aid starts, follow the instructions on the screen. Disk First Aid checks your hard disk for any problems.

When Disk First Aid has finished checking your hard disk, choose Quit from the File menu.

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Chapter 8

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Apple 3400 Series manual Doing a normal installation