A program won’t open.
mThe application program may already be open. Check the Applications menu to see which programs are running.
mThere may not be enough memory available to open the program. Quit any programs you’re not using and try again. If that doesn’t work, try restarting the computer.
mIf the program is on a floppy disk, make sure the disk is unlocked. (You unlock a disk by sliding the tab at the corner of the disk so that it covers the hole.)
mThe program may be damaged, or it may not be compatible with PowerPC technology. Check to make sure the software is
mContact the manufacturer or vendor of the program to see if the program is
compatible with the version of system software your computer is using. (Choose About this Computer from the Apple [K] menu to see which version of system software you have.)
A program suddenly quits or disappears, or a message says a program has quit.
mThere may be a temporary software problem. Restart the computer, then try opening the program again.
mThe program may have run out of memory. See the suggestions in “A Message Says There is Not Enough Memory,” next.
mIf the problem occurs when you are trying to print, there may not be enough memory for printing.
mContact the manufacturer or vendor of the program to see if the program contains software errors or “bugs” and if it is compatible with the version of system software you’re using.
A message says there is not enough memory.
mThere may be a temporary software problem. Save your work, quit all open programs, and restart the computer. If you can’t use the Restart command, see the suggestions in “The Computer Freezes or Displays a System Error Message,” earlier in this section.
Tips and Troubleshooting | 101 |
