The computer exhibits odd behavior, such as many unexplained system failures.
mCheck for multiple System Folders on your startup disk, using the Find File
command. Throw away extra System Folders (but do not throw away any
System Folders from your RAM Disk Backup folder). The System Folder
that your computer is using has a small computer icon on it.
mCheck for viruses on all your disks, using a virus-detection program.
Eliminate any viruses the program finds.
mIf a problem recurs when you are using a particular program, try
the following:
mConsult the documentation that came with the program to make sure you
are using it correctly.
mCheck for multiple copies of the program on your hard disk. Use the Get
Info command to ch eck the programs’ version numbers. Keep one copy
of the latest version and throw away all other copies.
mReinstall the program from a known good source (such as the original
program disks or the CD that came with your computer).
mIncrease the program’s memory. Quit th e program, select its icon, choose
Get Info from the File menu, and type a larger number in the Preferred
Size box.
mContact the manufacturer or vendor of the program to find out whether
the program contains software errors or “bugs” and whether an upgrade
is available.
mCheck that the program is compatible with th e version of system
software your computer is using. (See the program’s documentation, or
contact the manufacturer or vendor.) You can find out which version
of software you have by choosing About This Computer in the
Apple (K) menu.
mMake sure your control panels and system software extensions
(especially any that you recently added) are compatible with your
programs. See Chapter 8.
100 Chapter 7