10. Troubleshooting
If a fault occurs, first check the points listed below
before taking the projector for repair. If you are unable to remedy a problem by following these hints, consult your dealer or service organisation.
Warning:
Under no circumstances should you try to repair the projector yourself as this could invalidate the guarantee.
PROBLEM
–POSSIBLE CAUSE
• SOLUTION
Image is not displayed
–Mains lead is not correctly connected.
• Correctly connect mains lead.
–The filter holder is not installed correctly or is damaged.
•Install the filter holder correctly (see ‘Cleaning the dust filter’ under ‘Maintenance’).
–Lamp holder cover is not closed correctly or the lamp holder is damaged.
•Close the cover correctly (see ‘Lamp replacement’ under ‘Maintenance’).
–Signal cable not correctly connected.
• Connect signal cable correctly.
–The projector is in Off position.
•Press Stand by to switch on the projector.
Poor colour
•Select the correct data input (Computer or Component video) in the Settings menu.
•Adjust brightness, contrast, saturation or hue (see ‘Display and picture control’ under ‘Operation’).
Image is blurred
–Image is not focused.
• Adjust focus ring.
–Distance between projector and screen is not correct.
•Adjust the distance between the projector and the screen.
–Signal cable is not correctly connected.
• Connect signal cable correctly.
Image does not match up with the projected screen
–Shift and/or Horizontal size are not adjusted correctly.
• Adjust Shift or Horizontal size (See ‘Display and Picture control’, sections ‘Data only’ and ‘Data and
• Activate the
Picture rolls
–Signal cable is not correctly connected.
• Connect signal cable correctly.
No sound
–Audio cable is not correctly connected.
• Connect audio cable correctly.
–Volume is not adjusted properly.
•Adjust volume.
–
• Cancel
Caution!
Always reduce/check the volume setting of connected amplifiers before switching off A/V mute, to prevent damage to speakers.
The projector does not react to commands from the remote control
–Distance is too great.
• Reduce distance.
–Batteries are exhausted.
•Replace batteries (see ‘Inserting the batteries in the remote control’).
–IR sensor is obstructed.
• Remove obstacle.
Note: You can check if the projector receives the signal from the remote control: the ring around the Standby button will indicate this by fast flashing.
INDICATORS
Lamp indicator
–green: normal lamp condition.
–orange: lamp life has almost expired (less than 100 hours to go).
•See warning messages on the start up screen for details.
–red: lamp life has expired.
•Replace lamp. See ‘Maintenance’.
–red (fast blinking): lamp start has failed.
•Disconnect projector from the mains. Reconnect and restart. If this does not resolve the problem, replace the lamp. See ‘Maintenance’.
–slow blinking (green, red or orange): lamp is starting up or cooling down.
Temperature indicator
–red: temperature error.
•The projector will go into Standby mode. Allow the projector to cool down; this may take up to 30 minutes. When the LED goes out press any button to activate the projector again.
–fast blinking red: fan error.
•The projector will go into Standby mode. Make sure the filter cover is closed properly; clean air inlets or dust filter and allow the projector to cool down; this may take up to 30 minutes. When the LED stops flashing press any button to activate the projector again.
Standby indicator (ring around Standby button).
–red: standby mode or projector cooling down.
–green: operation mode or projector warming up.
–fast blinking (red or green): remote control signal received.
–slow blinking (green): waiting on retry to start the lamp.
•Do not switch the set off; it will restart the lamp automatically within a few seconds.
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