11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
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I receive an error message when I | “Polaroid |
| i832 | Shut down all other applications and attempt to | ||
am installing “Polaroid i832 Camera | Camera Driver” does | reinstall the driver. |
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Driver”. | not load. |
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| Check to see if the USB in your BIOS is activated. | |||
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| Please refer to Polaroid web site to activate the | |
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| USB in the BIOS. |
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I cannot upload images to my | Connection failure. | Check all cable connections are secured. |
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computer. |
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Camera Driver is not | You need to install the camera driver for |
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| installed. |
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| Windows 98SE systems. |
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I cannot run the “Polaroid i832 | Conflict with another | If you have another camera installed on your | ||||
Camera Driver”. | camera | driver |
| or | computer, remove it and it’s driver completely | |
| capture device. |
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| from your system to avoid conflicting with it. | ||
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My CD Installation wizard does | The auto installation | * For Win98se/Me user: |
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not work. | file is switched | off | Go to the computer desktop. Right click on “My | |||
| or The | Computer”. Click “Properties”. Select “Device | ||||
| disconnected. |
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| Manager”. Double click on “CD_ROM”, double | ||
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| click on | |
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| name. Click on “Settings”. Ensure both “Auto | |
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| insert notification” and the “disconnect” are | |
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| ticked. If you change the settings the computer | |
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| will ask you to restart your PC. Click “Yes”. | |
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| * For WinXP user: |
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| Go to the computer desktop. Double click on | |
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| “My Computer”. Right click “CD Driver” and | |
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| select “Properties”. Click “Autoplay”. | Ensure |
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| “Prompt me each time to choose an action“ is | |
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| ticked. Click “OK” to exit. |
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Images are not shown on TV. | Video cable is |
| not | Make sure the video cable is connected to the | ||
| connected correctly. | TV “Video In” socket. |
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The video clip (AVI) file cannot be | DirectX | version | is | Install DirectX 9.0 or above. Visit |
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played. | lower |
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| http://www.microsoft.com/directx for | more |
| than 9.0 |
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| details. |
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The camera is detected by the | The removable | disk | Disconnect the crashed network drive and | |||
Windows and works properly. But a | crashes | with |
| the | reserve this drive letter for the camera. |
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driver letter of the Removable disk is | network drives. |
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not created. |
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94 |
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| Polaroid i832 Digital Camera User Guide | ||
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| www.polaroid.com | ||
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