Polaroid PDC 5355 manual Troubleshooting Problems

Models: PDC 5355

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9 Troubleshooting Problems

• Troubleshooting

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

Symptom

Problem

Solution

 

 

 

I receive an error message

“Polaroid PDC 5355 Camera

Shut down all other applications and attempt

when I am installing “Polaroid

Driver” does not load.

to reinstall the driver.

PDC 5355 Camera Driver”.

 

 

 

Check to see if the USB controller in your BIOS

 

 

 

 

if it is activated. Please refer to Polaroid website

 

 

for how to active USB controller in BIOS

I cannot upload images to

Connection failure.

Check all cable connections are secured.

my computer.

 

 

Camera Driver is not installed.

You need to install the camera driver for

 

 

 

Windows 98SE systems.

 

 

 

I cannot run the “Polaroid

Conflict with another camera

If you have another camera installed on your

PDC 5355 Camera Driver”.

driver or capture device.

computer, remove it and it’s driver completely

 

 

from your system to avoid conflicting with

 

 

your PDC 5355

 

 

 

My CD Installation wizard

The auto installation file is

Go to the computer desktop. Right click

does not work.

switched off or the CD-ROM is

on “My Computer”. Click “Properties”.

 

disconnected.

Select “Device Manager”. Double click on

 

 

“CD_ROM”, double click on “CD-R (normally

 

 

the manufacturer’s name. Click on “Settings”.

 

 

Ensure both “Auto insert notification” and the

 

 

“disconnect” are ticked. If you change the

 

 

settings the computer will ask you to restart

 

 

your PC. Click “Yes”.

 

 

 

I get a blurred image when

There may be a momentary

Hold your PDC 5355 camera steady until you

uploading my images to my

delay between pressing the

hear a beep which indicates the exposure is

computer.

shutter button and the actual

completed.

 

exposure.

 

 

 

 

My PDC 5355 camera

Your camera may be affected

Take out the batteries and disconnect the

hanged and all buttons do

by the electrostatic discharge.

camera from the computer for 10 seconds.

not work.

 

Insert the batteries again.

 

 

 

Polaroid PDC 5355 Digital Camera User Guide

67

www.polaroid.com

 

Page 67
Image 67
Polaroid PDC 5355 manual Troubleshooting Problems