Troubleshooting
Before calling for repair service, check the following items for possible remedies to an encountered symptom.
Symptoms | Check item |
No power
No picture
Check that the AC power cord is plugged into the mains socket.
Unplug the power cord, wait for 60 seconds. Then
Check video connections at the rear of the unit to see if it is properly connected to the unit.
Adjust the contrast and brightness settings. Select a correct input.
Is a
Good picture but no sound | Increase the VOLUME. | |
Check that the unit is not muted. | ||
| ||
Good sound but poor color | Adjust the contrast, color and brightness settings. | |
|
| |
| Sometimes, poor picture quality occurs when an activated | |
Poor picture | camcorder is connected while another activated peripheral is connected. In this case, | |
switch off one of the peripherals. | ||
| ||
| Check whether the room is too bright. | |
| This may be caused by electrical interference (e.g. hairdryer, nearby neon lights, | |
Horizontal dotted line | etc.). | |
| Turn off the equipment. | |
| This remote control is a universal remote control. If the remote control does not | |
| work correctly when operating the monitor, try pressing the TV button. | |
Remote operation fails. | Check whether the batteries are working. Replace if necessary. | |
Clean the remote control sensor lens on the unit. | ||
| ||
| Do not use the remote control under strong or fluorescent lighting. | |
| The batteries should be inserted with polarity (+, | |
Snowy picture and noise | Check the A/V connections. | |
|
| |
No stable or not | Check if you have selected the correct VGA mode in your PC. | |
synchronized VGA picture |
| |
|
| |
No output from one | Adjust Balance in the SOUND menu. | |
of the speakers |
| |
|
| |
Control buttons do not work. | Unplug the power cord, wait for a few seconds. Then | |
on the unit again. | ||
|
Do not use in hot and cold rooms (locations)
•When the unit is used in rooms (locations) with low temperature, the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the PDP panel to malfunction.
(Storage temperature: 0°C to +50°C Working temperature: 5°C to +40°C )
Note:
If your problem is not solved, turn your unit off and then on again.
Never attempt to repair a PDP TV yourself.
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