Polycom 3725-22370-001/B manual

Administrator’s Guide

for the Polycom® QSXTM 2.0

February, 2006 Edition

3725-22370-001/B

Version 2.0

Contents

Main Administrators Guide for the Polycom QSXTM 2.0 Trademark Information Patent Information About this Guide Table of Contents Page Chapter 1- Introducing the QSX System Usage Overview Page Page Chapter 2- QSX Overview QSX Equipment Overview QSX 400 Components QSX 300 Components 10 QSX System Back Panel Content Controller SoundStation VTX1000 Conference Phone Controls Manual IP Dialing QSX Info Screen Page Info Screen Alerts 15 Chapter 3- Typical QSX Usage Scenarios & How QSX Works QSX in Stand Alone Mode Page QSX Connecting to Other QSX Systems QSX Connected to Polycom Video Systems Page QSX Usage with Polycom MGC Chapter 4- Setting Up the QSX System Connect the QSX System Set an IP Address Accessing the QSX Web Admin Page Setting a Static IP Address via the QSX Web Admin Page Set a Static IP Address Using HyperTerminal Changing QSX to Dynamic IP Mode Chapter 5- Accessing the QSX Administrative Web Page QSX Administrative Web Options Logging On to the QSX Administrative Web Page Chapter 6- Configuring Administrative Settings Info / System Info Home / Table of Contents Admin Settings General Settings System Settings Security Password Location Serial Port Bandwidth Page Video Network/IP Network H.323 Settings Firewall Global Services Management Servers My Information LAN Properties 38 Graphics Display Other Scaling Considerations Diagnostics Restart System Call Summary Call Statistics Network Statistics Advanced Network Statistics Chapter 7- Diagnostics and Troubleshooting Viewing QSX System Information Keeping Your Software Current Resetting a Forgotten Administrative Password Viewing Call Details Restarting the System Status Alerts 44 There are Status Alerts for Web Viewers as well. These include: 45 General Troubleshooting How to Contact Technical Support By Telephone By Internet Limited Warranty, Disclaimers, Limit of Liability Safety and Legal Notices Important Safeguards License Restrictions Limitation of Remedies and Damages Warning USA and Canadian Regulatory Notices EEA Regulatory Notices Page Appendix A Bandwidth Considerations in QSX Overview Usage Bandwidth Performance QSX Settings Additional Information Maximum Bandwidth Utilization in Low Bandwidth Environments Transmit SpeedReceive Speed QSX1 384Kbps 1024Kbps QSX2 128Kbps 1024Kbps Bandwidth Sharing versus Time Sharing Time Sharing Bandwidth Sharing Load Balancing Appendix B Additional Web Viewer Information Web Viewer Cascading Web Viewing in a Video Environment Web Viewer Load Balancing External Web Viewers and IP Addresses (NAT) Additional Web Viewer Notes Appendix C Technical Specifications Content Transmission Multipoint Capabilities System Security Resolution Physical Dimensions and Interfaces on QSX Base Unit User Interface Web Viewer Requirements Web Administrator Requirements Appendix DAdditional Resolution & Graphics Display Information