28
3139 246 12911
If you are unable to remedy a problem by following these hints, consult your dealer or service
centre (HOTLINE).

Problem Solution

No audio at digital output –Check the digital connections.
–Check if your receiver can decode MPEG-2 or
DTS and if not, please make sure the digital
output is set to PCM.
–Check if the audio format of the selected audio
language matches your receiver capabilities.
No sound and picture –Check that the SCART cable is connected to the
correct device (See Connecting to a TV)
Disc can’t be played –The DVD+R/DVD+RW/CD-R must be finalized.
–Ensure the disc label is facing up.
–Check if the disc is defective by trying another disc.
–If you have record a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
–Region code incorrect.
Picture freezes momentarily –Check the disc for fingerprints/scratches and
during playback clean with a soft cloth wiping from centre to edge.
No return to start-up screen when –Reset the unit by switching the Player off, then on
disc is removed again.
The Player does not respond to –Aim the remote control directly at the sensor on
the remote control the front of the Player.
–Reduce the distance to the Player.
–Replace the batteries in the remote control.
–Insert the batteries with their polarities (+/–
signs) as indicated.
Buttons do not work –In order to completely reset the Player, unplug
the AC cord from the AC outlet.
Player does not respond to some –Operations may not be permitted by the disc.
operating commands during playback Refer to the instructions of the disc.
DVD Video Player cannot read –Use a commonly available cleaning CD/DVD to
CDs/DVDs clean the lens before sending the DVD Video
Player for repair.
Menu items cannot be selected –Press STOP twice before selecting System Menu.
–Depending on the disc availability, some menu
items cannot be selected.
Troubleshooting
01-28 DVD728 Eng 18/03/2003, 5:41 PM28