Multiple Call Appearances
Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, there is in an outbound call with Bob Smith. The second figure shows an incoming call from Jim Green. To answer this incoming call, put the
original call on Hold or press the 
key to access the new call. Soft key labels will be updated on the display with these options:
1.Answer this incoming call.
2.Reject the second incoming call.
3.Forwrd the incoming call to another extension.
Answering the incoming call places the origi- nal on Hold and refreshes the soft key labels as indicated (last figure).
If more than one call appearance is in use, one will appear on the display and the total number will be indicated by a counter at the top right corner of the display. For example, “2/3” indicates that the call on the display is the second one out of a total of three.
A user can also place another outbound call on the same first line. Press Hold during the first call and press NewCall to obtain dial tone for a second call.
Shared Lines
The phone supports shared lines*. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both.
The shared line icon changes to a moving icon when the line is in use remotely.
Calls on shared lines can be transferred, put on hold, or added to a conference.
*Shared lines are an optional feature configured on the server and may not be sup- ported on your particular system. Contact your system administrator to find out.
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