Answering a Call

Using the Handset:

Pick up the handset.

Using Hands-Free Speakerphone Mode:

 

Press

or with the handset on hook

 

press the line key (

) opposite the

 

 

 

Incoming calls may be ignored

incoming call, or the Answer soft key .

 

 

 

 

 

by pressing the Reject soft key or

Using the Headset:

 

 

DoNotDisturb during ringing. Note

Pressing

will answer the call through

 

that Do Not Disturb stays active

 

when the call is dropped and will

an optionally connected headset. If head-

 

 

remain so until toggled off.

set memory mode is enabled, pressing the

 

 

 

line key (

) will do the same.

 

In all cases, the active call will appear on the display showing call duration and destination.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indicated on the display. Press the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The LED on the phone lights up and a flashing microphone on the display indicates that the other party (parties) cannot hear you.

Microphone Mute applies to all modes: handset, headset, and hands-free.

You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

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Polycom IP 501 SIP manual Answering a Call, Call Hold and Resume, Multiple Calls on Hold, Microphone Mute