Polycom KIRK ISDN Debugging and how to Make a Trace, EEprom Key Param, Default and preset setting

10. EEprom Key Param.

This setting defines if it should be possible to transfer key information during connect. Normally this should be possible to be able to use phone banking and other dial-inn services. Under normal operations it does not cause any problems enabling both DTMF and Keypad information.

11. Default and preset setting.

In the administration software it is possible to preset all the features and setting. Select the Advanced menu and select the Load settings menu. Select the wanted group of settings and press activate.

2.5Debugging and how to Make a Trace

Making traces is useful when debugging the system in cases where there is incompatibility between the ISDN IWU card and a PBX.

In the Administration software it is possible to select a Protocol debug tab. Under normal operation all setting in this tab should be disabled.

1. How to generate a normal trace.

In situations where it is necessary to collect and send a trace to KIRKtelecom for closer investigation. It would normally require that HOST, CLO and PP trace information are enabled.

When this is done in the Protocol debug tab go to the Debug menu and select Start Log To File. Enter the name and path for the file to receive the trace information. Now try to do

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