Polycom TM300 Maintenance, Troubleshooting, No Dial Tone, Phone Does Not Ring, Excessive Noise

Maintenance

Clean the VoiceStation™ 300 with a soft, dry cloth. Do not use alcohol- or petroleum-based cleaners.

Troubleshooting

No Dial Tone

►Check that all connections are cor- rect and tight.

►Make sure the short cable is con- nected to a standard analog phone line.

►Try a different telephone line.

Phone Does Not Ring

►Adjust the Ringer with the Volume up button.

Short Silences, Echoes, or Clipped Speech

►Do not move VoiceStation™ 300 while it is in use.

►Keep your hands away from the phone during calls.

►Keep papers, cups, coffee pots, and other objects away from the phone.

►At the beginning of a call, allow each speaker present to speak in turn for a few moments to enable the phone’s electronics to adjust to the acoustic environment.

►The other party may be using low quality equipment or a half-duplex conference bridge, in which case there is no solution.

Muffled or “In a Well”

Reception

►Speak closer to the phone so that the microphones pick up your speech more accurately.

►Add more sound absorbency to the room.

Excessive Noise

►Noisy equipment such as a com- puter or fan may make it difficult to hear the other party. Both parties should turn off noisy equipment.

►Try calling again to see if a differ- ent line provides a better connec- tion.

Physical Damage

►If physical damage is severe enough that the internal parts become visible, disconnect the VoiceStation™ 300 immediately.

►Do not reconnect to the network until the VoiceStation™ 300 has been repaired.

VoiceStation™ 300 - 8