10. Troubleshooting

PROBLEM POSSIBLE

CAUSE ACTION TO TAKE

On/off/test/silence
button not pushed or
push too short
Press the on/off/test/silence
button more than 1 second
Battery voltage less
than 10V Recharge the ups at least 4
hours
PCB failure Replace the PCB, call for
service
UPS not on
LED not light
Load less than 20W at
battery mode Normal condition
Power cord lose Replug the power cord
AC FUSE burn out Replace the AC fuse
Line voltage too high,
too low or black out Normal condition
UPS always at
battery mode
PCB failure Replace PCB, call for service
battery not fully charged Recharge the UPS at least 4
hours
Back up time
too short PCB failure Replace PCB, call for service
Buzzer
continuous
beeping
Overload Remove the noncritical loads
RED LED light Battery failure Replace battery, call for service
11. Storage
10.1 Storage conditions
Store the UPS covered and upright in a cool , dry location, with its battery fully
charged. Before storing, charger the UPS for at least 4 hours. Remove any
accessories in the accessory slot and disconnect any cables connected to the
computer interface port to avoid unnecessary draining the battery.
10.2 Extended storage
During extended storage in environments where the ambient temperature is -15 to +30
(+5 to +86 ), charge the UPS‘s battery every 6 months.
During extended storage in environments where the ambient temperature is +30 to
+45 (+86 to +113 ), charge the UPS‘s battery every 3 months.

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