In Case of Difficulty:
The following is a troubleshooting guide that will help you to resolve any problems that may arise.
The Model 2400S Horsepower Computer contains no user serviceable parts. If it needs to be repaired you may return the unit to your dealer (who can also assist you with other repair problems such as problem diagnosis, replacement of the load cell, RPM pickup, other dynamometer repairs, etc.) or directly to:
In the USA:
STAR TEST DYNAMOMETER, INC.
712 THISTLEWOOD COURT
NORMAL, ILLINOIS 61761
PHONE: (309)
In Mexico, Central & South America:
Negociaciones Fuentes S.A. DE CV
Av. La Luz 4549 Col. Cortijo del Rio
Monterey, N.L. Mexico 64890
Phone: 81.8349.1416
You may also return the 2400S Horsepower Computer and its power supply directly to the manufacturer for repair:
RIES LABS, INC.
2275 RAVEN ROAD
FARINA, ILLINOIS 62838
PHONE: (618)
E-MAIL: ADMIN@RIESLABS.COM
Be sure to include a written description of the problems you are having with the unit, the name and phone number of a person to call if we need to discuss your problem with you, and return shipping instructions. If the unit is out of warranty, please also include a repair order and information about how you want the repaired unit returned to you. Ries Labs, Inc. does not open commercial accounts (charge accounts) for repair work. Ries Labs, Inc. accepts electronic payments (credit card or otherwise) using PayPal. You can sign up for your PalPal account by visiting http://www.paypal.com/ Sending your payment via PalPal is FREE, EASY, QUICK and SAFE.
Ries Labs, Inc. does not offer repair services for the other components of your dynamometer – only 2000S and 2400S horsepower computers, their power supply, and other items manufactured by Ries Labs, Inc.
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