Customer Care
Guarantee of Quality
Kohler UK guarantee products against any defect of materials or workmanship for the following periods
Ceramic Ware and Cast Products | Stainless Steel Products and, Acrylic Baths | ||
Shower Valves, Taps, Cistern | Bathroom Furniture and | Whirlpool / Spa Baths | |
Fittings, Toilet Seats and Bath |
| Accessories |
|
Panels |
|
|
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Our confidence in the quality and reliability of our superior products enables us to offer a
comprehensive guarantee for all products.
To register and fully benefit from this guarantee you must return the enclosed product registration card indicating the Kohler items you have purchased.
Within the guarantee period we will undertake to resolve any material defects, by providing replacement parts, modules or complete product, as we deem appropriate. To be free of charge, work must only be undertaken by Kohler UK approved personnel.
To ensure that any problems can be promptly resolved you must contact Kohler UK directly.
Proof of purchase must be provided with any claims.
This guarantee covers products in domestic use, installed and maintained in accordance with the instructions. It covers the purchaser only and is not transferable.
Commercial / Business Use
Any Kohler Bathroom product used within a commercial / business premise is guaranteed for 1 Year against any defect of materials or workmanship.
To Contact Us
Kitchen and Bathroom Taps and Accessories
Tel: 0870 240 7896
Fax: 01242 282 595
Email: technical@mirashowers.com
Website: www.kohler.co.uk
Showers and Fittings
Tel: 0870 241 0888
Fax: 01242 282 595
Email: technical@mirashowers.com
Website: www.kohler.co.uk
All other Kohler Products
Tel: 0870 850 5551
Fax: 0870 850 5552
Email: info@kohleruk.com
Website: www.kohler.co.uk
Not Covered by this Guarantee
Damage or defects arising from incorrect installation, improper use or lack of maintenance.
Installed product damaged in transit Consequential loss, damage or product removal and installation costs. General wear and tear.
This guarantee is in addition to your statutory and other legal rights.
Kohler Mira Limited, January 2009 |
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