Presto M300, M400, M100, M200 service manual Restocking Policy, Lifts, Parts, Quality Issues, General

RESTOCKING POLICY

Presto Lift, Inc.’s goal is for you to be satisfied with your order. Merchandise may be returned, but returns will be subject to a restocking fee to cover the costs Presto Lift, Inc. incurs which include but are not limited to handling, storage of the units, etc. Presto Lift, Inc. will issue refurbishing costs where end-user wear is apparent. We would prefer to not charge for these costs but find it necessary and apologize for any inconvenience. Please review the RETURN MATERIALS AUTHORIZATION (RMA) PROCEDURES.

LIFTS

Lifts may be returned with a restocking fee according to the following schedule:

1.	Standard unit or standard unit with stock options:
	Three or less	20%
	With re-order	15%
	Four or more of the same model	30%
	With re-order	20%
2.	Custom engineered/modified lifts:	No Returns

PARTS

Standard parts may be returned with a 20% restocking fee or $35.00 net, whichever is greater. Modified or custom-engineered parts are not returnable. Unfortunately, due to potentially concealed damage, all sales of electrical assemblies are final.

QUALITY ISSUES

Should you feel there is a quality problem, please contact the seller to ask questions and gather information on how to rectify the issue. Presto Lift Inc. reserves the right to determine potential credits, as a result of factory defects, based on its in- spection of the merchandise.

GENERAL

All products shipped from our factory have passed Quality Assurance inspection and testing. The carrier of choice has signed for, and accepted the product in new working condition. The customer should inspect to ensure it is not received dam- aged, has no concealed damage or is not incomplete. Parts orders are determined to be complete based upon Presto Lift, Inc. inspection sheets and carrier shipping weights.

OWNER’S MANUAL Page 18 M100, M200, M300 & M400 FOOT OPERATED LIFTS