Xerox 4260 Series manual Troubleshooting, Problem Solving Procedure

Models: 4260 Series

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18 Troubleshooting

This chapter contains problem solving procedures and how to further assistance. For more information, refer to the following sections.

Problem Solving Procedure on page 171

Network Scanning on page 172

LDAP on page 175

Server Fax on page 177

Embedded Fax on page 178

Network Accounting on page 179

Printing on page 180

Connectivity on page 181

Store Files on page 183

Problem Solving Procedure

This section enables you to identify the network-related machine problems. Use the following steps to identify and solve the problem. If the problem is not network related, refer to the User Guide for corrective action.

1.Resolve any local copier or fax problems first. Perform the corrective action that is recommended by the User Guide. Do not attempt to resolve a network problem if the local copier and fax functions are not operating correctly.

2.Check that the machine has power and it is switched on.

3.Check that the network cable is connected to the machine.

4.Check that the network cable is connected to the workstation.

5.Check that the correct print driver for the machine is selected at the workstation.

6.Check that the software application being used to send print jobs is set up correctly.

7.If printing and faxing documents are not available from a workstation, re-install a print driver on the workstation.

8.Call the local Xerox Welcome Center, where a representative will assist in the diagnosis and solution of the problem.

Xerox WorkCentre 4260 Series System Administration Guide

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Xerox 4260 Series manual Troubleshooting, Problem Solving Procedure

4260 Series specifications

The Xerox 4260 Series is a robust line of multifunction printers designed for demanding office environments that require high-quality printing, scanning, copying, and faxing. This series is known for its reliability, efficiency, and advanced features that cater to varying business needs.

One of the standout features of the Xerox 4260 Series is its impressive printing speed. With the ability to print up to 60 pages per minute, it significantly reduces wait times, ensuring that businesses can maintain productivity. Additionally, it supports a wide range of media sizes and types, from standard letter-sized paper to larger formats, making it versatile for various printing tasks.

The series is powered by Xerox's proprietary ConnectKey technology, which enhances productivity through smart, integrated solutions. This technology allows for seamless connectivity, enabling users to print from cloud services or mobile devices easily. The device is compatible with popular mobile printing solutions, including Apple AirPrint, Google Cloud Print, and Xerox's own mobile print apps.

In terms of scanning capabilities, the Xerox 4260 Series features advanced scanning technology, allowing for fast and high-resolution digital document scanning. With options for single-pass duplex scanning, users can quickly digitize double-sided documents without the need for manual flipping, thereby improving workflow efficiency.

Security is a top priority for the Xerox 4260 Series. The devices come equipped with a suite of security features, including secure print, user authentication, and data encryption. These technologies help safeguard sensitive information and ensure compliance with organizational security policies.

Another significant characteristic of the Xerox 4260 is its user-friendly interface. The intuitive touchscreen control panel provides easy access to various functions, simplifying the user experience. Furthermore, the customizable dashboard allows users to access frequently used features quickly, improving overall efficiency.

Finally, the Xerox 4260 Series is designed with sustainability in mind. The printers are energy-efficient, with features such as low-energy sleep mode and eco-friendly printing options, reducing their environmental impact while also lowering operating costs.

In summary, the Xerox 4260 Series stands out with its high-speed printing, advanced scanning capabilities, comprehensive security features, and focus on user experience and sustainability, making it an optimal choice for medium to large businesses looking for a reliable and multifunctional printing solution.