18 Troubleshooting

Problem

Action

Incorrect TCP/IP Address

In certain situations you may find the machine is configured with an incorrect IP Address or displays a network error. There are several possible causes of this:

1.When the machine boots up it discovers that it has been configured with an IP Address that is owned by another machine.

Solution - Configure the machine with a unique IP Address.

2.The machine cannot connect to the DHCP or BootP server. The machine will use AutoIP to establish an address.

Solution - Check the DHCP or BootP server works correctly. Configure the printer with a static IP Address.

3.The printer has an IP Address of 169.254.x.x.

Solution - The machine cannot connect to the DHCP or BootP server. The printer has used AutoIP to establish an address. Check the DHCP or BootP server works correctly. Configure the printer with a static IP Address.

 

NOTE: AutoIP (AutoNetting) When DHCP or BootP are enabled on

 

the machine, AutoIP is automatically enabled. If a DHCP or BootP

 

server does not respond with an IP Address, the machine will use

 

AutoIP to configure its own IP Address in the 169.254.0.0 range.

 

When the machine connects to the DHCP or BootP server it will

 

obtain a dynamic IP Address as normal.

 

If the machine is configured with a static IP Address, it will not use

 

AutoIP.

 

 

 

I cannot access CentreWare

1.

Ensure that the Xerox machine is configured with a valid IP

Internet Services.

 

Address.

 

2.

Ensure HTTP is enabled within the Tools area at the User

 

 

interface (UI) screen.

 

3.

Ensure that the Online button is enabled within the Tools area

 

 

at the UI.

 

4.

Within your web browser, set the option to bypass the proxy

 

 

server for local addresses.

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Xerox WorkCentre 4260 Series System Administration Guide

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Xerox 4260 Series manual Problem, Incorrect TCP/IP Address

4260 Series specifications

The Xerox 4260 Series is a robust line of multifunction printers designed for demanding office environments that require high-quality printing, scanning, copying, and faxing. This series is known for its reliability, efficiency, and advanced features that cater to varying business needs.

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