18 Troubleshooting

Problem

 

Action

 

 

 

 

 

 

I cannot scan to an HTTP or

1.

If the machine has been configured to scan to an HTTPS

HTTPS site.

 

destination with Server Validation enabled, the scan will fail if

 

 

the server certificate is either expired, untrusted, or contains an

 

 

incorrect domain name. Verify the HTTPS configuration within

 

 

CentreWare Internet Services.

 

2.

Verify the server certificate within CentreWare Internet

 

 

Services.

 

3.

If jobs greater than 2MB are failing using the ASP script, the

 

 

server upload limit may need to be increased.

 

 

Open the service manager and temporarily stop any IIS

 

 

related services.

 

 

Edit the file MetaBase.xml on the server. The file may be

 

 

located using the Windows search functionality.

 

 

Locate the AspMaxRequestEntityAllowed variable and

 

 

make its value larger.

 

 

Restart the IIS service.

 

4.

If jobs greater than 2MB are failing using the PHP script, the

 

 

server upload limit may need to be increased.

 

 

Open the phh.ini file.

 

 

Adjust the following settings to accommodate the desired

 

 

upload limit for Network Scanning or Server Fax jobs:

 

 

upload_max_filesize, default_socket_timeout,

 

 

max_execution_time, max_input_time, memory_limit.

 

5.

To help determine possible failure reasons:

 

 

a) Refer to the Server Log which may reside in the following

 

 

locations: IIS - c:\windows\system32\LogFiles\W3SVC1 or

 

 

for Apache - /apache/logs/.

 

 

b) Look for errors in script operations identified in the log, such

 

 

as directory permissions denied, size limits exceeded, etc.

 

 

 

174

Xerox WorkCentre 4260 Series System Administration Guide

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Image 186
Xerox 4260 Series manual Locate the AspMaxRequestEntityAllowed variable

4260 Series specifications

The Xerox 4260 Series is a robust line of multifunction printers designed for demanding office environments that require high-quality printing, scanning, copying, and faxing. This series is known for its reliability, efficiency, and advanced features that cater to varying business needs.

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