TOC

INDEX

C. BASIC TROUBLESHOOTING

Generally, when a malfunction or an abnormal condition occurs, the "PAUSE " LED will keep blinking repeatedly and printing and communication between the host PC and the printer will cease.

After the problems have been solved, press PAUSE to clear the error and continue printing. Here is a general guide to some common error conditions:

Possible

 

 

 

 

Problems

Indicator

Solutions

Remarks

 

 

 

 

 

Missing gap

Printer ejects media

Check Media Path

Refer to section 2-B

 

or can not find the

Check Position of

for proper installation

 

start of the label,

 

sensor

of label stock

 

then times out with

 

 

 

 

flashing "PAUSE" LED

 

 

 

 

 

 

 

 

Image printing

Label is not feeding

Check media path

Refer to section 2-B

off center or off

straight, images

Check throat guide

for proper installation

the edge of the

look misaligned

 

and roll guide

of label stock

label

 

 

 

 

 

 

 

 

 

Out of label

Fast flashing

Install new label

Refer to section 2-B

stock

"PAUSE" LED

·

stock/media

for proper installation

 

 

 

 

of label stock

 

 

 

 

 

Out of ink

Steady lit "LOW INK"

Replace ink ·

Refer to section 2-C

 

and "PAUSE" LED

 

cartridges

for proper installation

 

and/or poor print

Perform alignment ·

of ink cartridges

 

quality

Perform cleaning

 

 

 

 

 

 

Media/label

Printer stalls, labels

Press UNLOAD to

Refer to section 2-B

stock jam

appear damaged,

 

reverse media

for proper installation

 

and "PAUSE" flashes

Be sure to clear and

of label stock

 

quickly

 

labels from inside of

 

 

 

 

printer especially in

 

 

 

 

the print path

 

 

 

Load new media

 

 

 

 

 

 

Troubleshooting and Maintenance 41

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Primera Technology LX810 user manual Basic Troubleshooting, Possible Problems Indicator Solutions Remarks

LX810 specifications

The Primera Technology LX810 is a cutting-edge digital label printer that stands out in the realm of on-demand printing solutions. Designed specifically for small to medium-sized label production, this printer offers a unique combination of high-quality output, ease of use, and versatility, making it an ideal choice for businesses looking to efficiently produce custom labels.

One of the LX810's most notable features is its vibrant color printing capability. It employs advanced dye-based ink technology that delivers brilliant, high-resolution labels with a print resolution of up to 4800 dpi. This allows businesses to create eye-catching labels that stand out on the shelves, effectively enhancing product appeal. The printer's ability to produce full-color labels quickly and affordably makes it a compelling option for companies of all sizes.

In terms of media handling, the LX810 is highly versatile. It accommodates a variety of label materials, including gloss, matte, and synthetic substrates, with a width range of 0.5 to 8.5 inches. This flexibility enables users to create labels for different applications, from product labels to promotional stickers, all within a single device. Additionally, the printer supports continuous label rolls, which streamlines the printing process and reduces downtime.

Another significant advantage of the LX810 is its user-friendly design. The integrated touchscreen interface simplifies operation, allowing users to navigate through settings and options with ease. The printer also boasts plug-and-play compatibility, easily connecting to a variety of devices such as PCs and Macs.

The LX810 utilizes Primera's innovative ink system, which includes a set of individual ink cartridges. This design not only reduces waste but also allows businesses to replace only the colors that have run out, thereby optimizing operational efficiency and lowering overall printing costs.

Moreover, the printer offers fast print speeds, capable of producing up to 4.5 inches per second, which aids companies in meeting tight deadlines. The LX810's ability to deliver both short runs and longer production runs makes it an investment that can scale with a growing business.

Overall, the Primera Technology LX810 is a highly capable digital label printer that combines exceptional print quality, versatile media handling, and efficient operation, making it an invaluable tool for businesses looking to enhance their labeling processes. Whether for product branding, packaging, or promotional materials, the LX810 stands out as a reliable and effective solution.