PRINTRONIX T5000 / SL5000 Thermal Printer Maintenance Plan Summary
PRINTRONIX Confidential Document - Not to be Duplicated.
All prices stated herein are subject to change in accordance with contract terms and conditions Page 5
IV. Repair Services:
Printronix provides three repair centers worldwide for warranty and non-warranty printers and
subAssy repair;
Repair Center Locations For Return Authorization Order Call
Irvine, CA (714) 368-2515
Wijchen, Holland (31) 24 6489 489
Singapore (65)6548-4163
A. T5000 Repair/Refurbishment Prices Excluding SL5000 (U.S. Prices)
T5000e T5000r
175077-901 Controller $ 417.00 178272-901 Contoller $398.00
173344-901 Power Supply $ 259.00 178207-901 Power Supply $357.00
174658-901 PrintNet PCBA $ 240.00 179406-901 PCI,NIC,Wired $126.00
171945-901 Validator $ 650.00 179412-901 PCI,NIC,Wireless $126.00
178850-901 PCI,GPIO $275.00
SL5000
178433-901 RFID,Reader Assy,AWID-915 $1,012.00
179067-901 RFID,Reader Assy,AWID-868 $1,012.00
178434-901 RFID,Reader Assy,ALIEN $1,012.00
V. Warranty:
This printer is warranted against defects in material and workmanship under normal use for a period
of ninety (90) days from the date of shipment to buyer (90 days warranty applicable to U.S. only).
The warranty on all spare parts, excluding print heads, is one year, return to Printronix Repair Center
location.
Warranty for the print head is 1,000,000 inches for Direct Thermal printing and 2,000,000 inches
for Thermal Transfer printing or 180 days (whichever comes first)
Warranty for the Data Validator Option is the same as for the printer as noted above. As a spare
part, warranted as any other part.
Warranty for the Cutter Option is 500,000 Cuts.
The Printer and/or any constituent part thereof (Printronix manufactured only) determined by
Authorized Service Provider to be defective during the warranty period will be repaired provided the
printer (a) has proof of date shipped, (b) has been properly installed and maintained, and (c) has not
been damaged, subjected to misuse or abnormal operation or altered or improperly configured,
installed or repaired by unauthorized personnel or others in a manner which Authorized Service
Provider reasonable determines to have adversely affected performance or reliability.
Liability under this warranty is limited to the repair or replacement of the defective part. Repair or
replacement of the part thereof shall neither extend nor decrease the warranty period.
NOTE: Damage due to misuse, abuse or that caused by common carrier during transit is excluded
under the warranty provision.