TROUBLESHOOTING
NOTE: BEFORE YOU SWITCH TO “ELECTRIC” CONTROL LEVEL FROM MANUAL CONTROL, YOU NEED TO TURN THE KNOB TO “OFF” LEVEL FIRST AND WAIT FOR ONE MINUTE, THEN TURN THE KNOB TO “ELECTRIC”.
IN CASE OF “ELECTRONIC” CONTROL LEVEL DOES NOT WORK, PLEASE TURN THE CONTROL KNOB COUNTERCLOCKWISE TO “OFF” LEVEL AND WAIT FOR ONE MINUTE.
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
WARNING: Make sure that | WARNING: Turn off and let cool |
power is turn off before proceeding. | before servicing. Only a qualified |
| service person should service and |
| repair heater. |
OBSERVED PROBLEM | POSSIBLECAUSE |
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.
REMEDY
No spark when IGN/OFF is pressed | 1. | No power to heater | 1. | Check the electric power |
| 2. | No battery in remote control or bat- | 2. | Place or replace the battery |
|
| tery isn’t correct orientation | 3. | Turn ON/OFF switch ON |
| 3. | ON/OFF switch not ON | ||
| 4. | Wire is damaged or loose | 4. Check the wire for damage and | |
|
|
|
| make sure connection is tight |
| 5. | Pilot electrode position is not cor- | 5. | Replace Pilot |
|
| rect | 6. | Place the control knob of manual |
| 6. | System halt | ||
|
|
|
| override on OFF position for at |
|
|
|
| least 1 minute, then turn to ELEC- |
|
|
|
| TRIC position |
Spark at ODS/pilot but no ignition | 1. | Gas supply turned off or equipment | 1. | Turn on gas supply or open equip- |
|
| shutoff valve closed |
| ment shutoff valve |
| 2. | Air in gas lines when installed | 2. | Press ON/OFF button again until air |
|
|
|
| is removed |
| 3. | Depleted gas supply | 3. | Contact local gas company |
| 4. | ODS/pilot is clogged | 4. | Clean ODS/pilot (see Cleaning and |
|
|
|
| Maintenance, page 14 ) |
| 5. | Gas inlet supply pressure not cor- | 5. | Have qualified service technician |
|
| rect |
| check inlet pressure |
| 6. | Wire is damaged or loose | 6. Check the wire and make wire cor- | |
|
|
|
| rect |
| 7. | Pilot electrode position is not cor- | 7. | Replace Pilot |
|
| rect | 8. | Contact dealer or PROCOM |
| 8. | Gas valve or regulator is damaged | ||
ODS/pilot has flame but continues to | 1. | Thermocouple connection loose | 1. | Check that connectors are secure |
spark |
|
|
| on module |
| 2. | Low gas pressure | 2. | Contact local gas company |
| 3. | Dirty or partially clogged ODS pilot | 3. | Clean ODS/pilot (see Cleaning and |
|
|
|
| Maintenance, page 14) |
| 4. | Thermocouple damaged | 4. | Replace thermocouple |
| 5. | Gas valve or regulator damaged | 5. | Contact dealer or PROCOM |
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