ProForm PCTL99011 user manual Trouble -SHOOTING, Problem The power does not turn on, Solution

TROUBLE -SHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and

follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at1-888-936-4266, Monday through Friday 8h00 until 18h30 Eastern Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION:	a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
	is plugged into a properly grounded outlet (see on page 8). Important: Use only a CUL-listed surge
	suppressor, rated at 15 amps, with a 1 mm	2 (14-gauge) cord of 1.5 m (5 ft.) or less in length.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the on/off circuit breaker located on the tread- mill near the power cord. If the switch protrudes as shown, the on/off circuit breaker has tripped. To reset the on/off circuit breaker, wait for five minutes and then press the switch back in.

PROBLEM: The power turns off during use

c
Tripped	Reset

SOLUTION: a. Check the on/off circuit breaker located on the treadmill frame near the power cord (see c.

above). If the on/off circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. If the treadmill still will not run, please call our Customer Service Department.

PROBLEM: The speed display on the console does not function properly

SOLUTION: a. Remove the key and UNPLUG THE POWER CORD.

Carefully lower the Uprights (64) to the floor. Remove the three indicated Small Screws (37).

Raise the Uprights (64) to the vertical position. Pivot the Hood (1) off.

Locate the Reed Switch (18) and the Magnet (48) on

the left side of the Pulley (78). Turn the Pulley until the

Magnet is aligned with the Reed Switch.	Make sure
that the gap between the Magnet and the Reed
Switch is about 3 mm (1/8”).	If necessary, loosen

the 3/4” Screw (24) and move the Reed Switch slightly. Retighten the Screw. Re-attach the hood, and run the treadmill for a few minutes to check for a cor- rect speed reading.

a 64 37

64

1

3 mm

2478

18 48

Top

View