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IMPORTANT: PACK CAREFULLY IN ORIGINAL CARTON IF POSSIBLE. WE ARE NOT RESPONSIBLE FOR DAMAGE INCURRED IN RETURNING ITEMS FOR REPAIR. A LETTER STATING YOUR EXACT STREET ADDRES, DAYTIME PHONE NUMBER, AND THE PROBLEM YOU ARE EXPERIENCING SHOULD BE INCLUDED. YOU MUST ALSO ENCLOSE A COPY OF THE ORIGINAL RECEIPT A SPROOF OF DATE OF PURCHASE