TROUBLESHOOTING GUIDE
Problem | Possible Cause | Solution |
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Unable to hear sound | The RCA audio cables are not | Check the connection on your audio/video device. The RCA cables should be |
| connected properly. | connected to the AUDIO OUTPUT jacks. Check the connection on your rocker. |
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| The RCA cables (red and white) must be in the AUDIO INPUT ports. |
| The AC power adapter is | Check the plug on the AC power adapter. When properly connected with the |
| disconnected from the electrical | volume knob on, the control panel and speakers will illuminate. |
| outlet or the electrical outlet has | If the Sound Rocker still doesn’t power up, try another electrical outlet. |
| no power. |
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| The source knob on the control | Turn knob to IN for video games and audio/video devices. Turn knob to MP3 |
| panel is in the wrong position. | for MP3 and portable CD players. |
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Unable to connect to the | Cables are incorrectly connected. | Check that the console’s RCA audio cables are connected to the Sound |
gaming console |
| Rocker’s RCA audio cables (red to red and white to white). |
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| Check that the Sound Rocker RCA audio cables (red and white) are connected |
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| to the AUDIO INPUT jacks on the rocker. |
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| Check that the console’s RCA video cable (usually yellow) is connected to the |
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| VIDEO INPUT jack on the TV. |
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| If your video game console has an RCA audio cable, then connect the RCA |
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| audio cable extenders to the red and white audio cables from the video game |
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| console. Connect the supplied RCA audio cable to the video game console’s |
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| red and white audio cables and plug into the input jacks on the Sound Rocker. |
| Your video game console has a | Use the instructions provided by the video game console’s manufacturer to |
| coaxial cable instead of an RCA | hook up the video game console to an intermediary device (such as a TV, |
| audio cable | DVD, VCR, satellite receiver, etc.). Your intermediary device must have |
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| both a coaxial input jack (the standard jack for cable TV) and an RCA audio |
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| output jack. |
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| Purchase an RCA replacement cable directly from the console manufacturer. |
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Sound only plays from one | RCA cables are incorrectly | Check that all RCA audio connections are correct – red to red, white to white |
speaker. | connected. |
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| Audio/video device has a single | If your audio source is mono only, as found mainly on older model TVs and |
| MONO audio output (a common | VCRs, an RCA “Y” adaptor (1 male to 2 male; not included) is needed to send |
| problem when connecting to an | the signal to both Pyramat speakers. Please note: the use of this type of |
| older TV or VCR). | adapter will not produce a true stereo sound. For optimal performance, it is |
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| recommended that you connect your Pyramat product to stereo outputs only. |
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No sound will play from the | RCA audio cables are incorrectly | RCA audio cables (red and white) must be plugged in to AUDIO OUTPUT jacks |
Sound Rocker. | connected. | in the source device (TV, VCR, etc.). If you are plugging the cables to the jacks |
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| in the front of your TV these are most likely AUDIO INPUT jacks. |
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Sound Rocker plays sound | Source knob is not on the correct | See page 2 for the correct knob position for the device you are playing. |
from one source but not | setting. |
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another. | RCA cables are incorrectly |
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| Check that all RCA audio connections are correct – red to red, white to white | |
| connected. |
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Missing or broken cables or |
| Replace items immediately. Replacement cables and mini adapters can be |
mini adapters. |
| purchased at your local audio accessory dealer. |
Missing or broken power |
| Replace immediately with an authorized Pyramat power adaptor. Do not use |
adapter. |
| the unit until the damaged power adapter has been replaced. |
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Need Help? Visit our website at www.pyramat.com, send an
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