Q-Logic 4010C manual Features, Technical Support, Availability, Training

1 – Introduction Features

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1.3

Features

■Compliance with PCI Local Bus Specification revision 2.2 and PCI-X Specification revision 1.0a

■Supports the IETF iSCSI standard, with soft upgrades as the standard evolves

■32/64-bit, 33/66/133-MHz universal PCI-X

■1-Gbps, full-duplex Ethernet

■Complete TCP/IP protocol off-load

■iSCSI initiator and target modes

■RJ45 Gigabit Ethernet connector (QLA4010C HBA)

■Small form factor (LC) fiber optic connector (QLA4010 HBA)

1.4

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic HBA products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in section 1.4.3 for the latest firmware and software updates.

1.4.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.4.2

Training

QLogic offers certification training for the technical professional for both the SANblade HBAs and the SANbox switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com.

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