1 – Introduction
Features
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1.3
Features
■Compliance with PCI Local Bus Specification revision 2.2 and PCI-X
Specification revision 1.0a
■Supports the IETF iSCSI standard, with soft upgrades as the standard evolves
■32/64-bit, 33/66/133-MHz universal PCI-X
■1-Gbps, full-duplex Ethernet
■Complete TCP/IP protocol off-load
■iSCSI initiator and target modes
■RJ45 Gigabit Ethernet connector (QLA4010C HBA)
■Small form factor (LC) fiber optic connector (QLA4010 HBA)
1.4
Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic HBA products. QLogic-direct customers may contact QLogic
Technical Support; others will be redirected to their authorized maintenance
provider.
Visit the QLogic support Web site listed in section1.4.3 for the latest firmware and
software updates.
1.4.1
Availability
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
1.4.2
Train ing
QLogic offers certification training for the technical professional for both the
SANblade HBAs and the SANbox switches. From the training link at
www.qlogic.com, you may choose Electronic-Based Training or schedule an
intensive "hands-on" Certification course.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by email at
tech.training@qlogic.com.